hotel is very clean, staff are wonderful, supportive, smiling on all levels; from security to managers and doing their best to help! i met the night manager who were not wearing any kind of uniform or putting on ID and i have known later that he was running an inspection and mysteriously surveying guest opinions. i believe it will be... More

We have just returned from our first holiday in Eygypt and what a great holiday we had. The hotel has to be one of the best we have stayed in and we have traveled all over Europe,Turkey and America. The hotel is very,very clean with housekeeping busy all day keeping it so, the gardens are amazing and gardeners also busy... More

On my first visit to Hurghada in 2009 my family and i had a wonderful time at this hotel. The rooms where of a good standerd,with exelent facilities,hairdryer,flat screen tv ect. The large swimming pool was amazing with swim up bar,a quiet area for adults,childrens area with slides,use of sister hotels water slides(could not keep the children away)even a jaccuzi... More

2 years late but better late than never. 4 of us came to the hotel back in April 2011 and initially were given average rooms. After explaining the faults of the room we were upgraded to a suite for 4 people, pool view and things just got better and better from there! ALL of the staff were EXTREMELY pleasant, especially... More

Nice large hotel with beautiful swiming pools, with floating pier access to the sea for snorkeling. The room was clean, there were a lot of dining options and the food was excellent.You can use the slides in sister hotel Albatros Garden. The staff were polite and very friendly. We recommend this hotel especially for families.

I am so torn with my review about this hotel as I will have to agree the previous reviewer. Positives: On first impressions, we loved this hotel but towards the end of it, sadly I cannot recommend it unless you are Russian. It is very impressive, the staff are wonderful and cannot do enough for you, they are so warm... More

on first impressions, the hotel appears outstanding and by the end of our trip the general aspect of the hotel, i.e the decor and gardens etc i maintain are outstanding. The negatives unfortunately supercede the positives. over run by russians and germans...no other english people in this large complex. The usual reserving of sunbeds, didnt bother us, but come the... More

Stayed here february 12. Just a fantastic place. Good room quality,some of the best dining options we have ever had. Pool area is marvelous, but during winter time only the smal pool is heated, so big pool keeps 13 degrees. Easy to get sunbeds at the beach, and around pool.Swimming in the sea is easy acsess from a floating plastic... More

Hotel is extraordinarly clean, relentless mopping, wiping & sweeping which apeears to never end. Low level employees are polite & helpful. Food stations are immaculate & immediately food is spilt, it is rapidly cleaned away. Hotel is large & fairly impressive, HOWEVER, there is organised illegal activity in operation at this hotel. When we checked in, our safe would not... More