Firstly I want to say I’m really sad to see that there are some recent reviews on here that say they received bad service at Grand Rotana… that’s a real shame as it was the service that made our holiday an excellent one! My family and I stayed at the Grand Rotana All Inclusive from 7th May to 14th May,... More

Hello Everyone. I read so many reviews on the Grand Rotana before I visited Sharm el Sheikh that I thought its only fair that I write a review back. hopefully my review will be of great help to someone considering staying there. Me and my husband spent 5 nights at the Grand Rotana. We arrived around 7pm on the first... More

We recently stayed for 2 weeks directly after Easter with our two children. Rooms:- We originally booked garden view rooms however upon arrival we found that all garden view rooms are situated at the front of the hotel with the main access road running straight through them - potentially very noisy. We upgraded to Grand Dulux rooms on the top... More

At best i would give this Hotel 2/3 star because of the service level. very poor.... only a hand full of staff were exceptional. shame coz the hotel has really nice parts to it. Arrival: on arrival the private taxi dropped us off, we had to unload the luggage our self as there was no door man present. we then... More

This was my second visit to this amazing hotel this year. And both experiences were up to the same execelent standard. At this hotel, it is very clear that all staff KNOW how to treat and deal with a guest in a very welcoming, helpful and pro manner. They have an amazing landscape and greens are very well kept. Big... More

My wife and i have just flown back from Sharm, the hotel I have stayed there couple of times before being though the last time in 2007 or 2008 don't remember the exact year but was a fascinating hotel with stunning landscape and views! the rooms are spacious and clean, though sometimes the housekeeping you will find cleaning the corridors... More

We booked a week here with friends on an all-inclusive basis, having done the same many times before at different resorts worldwide. To say we were disappointed does not even begin to describe how we felt. All-inclusive here does not amount to much - this hotel operates a 2-level system where you have to pay extra to be Ultra All-inclusive... More

So it's our 1st time to Egypt and after much conferring we decide on the Grand Rotana in Sharks Bay Sharm El Sheik. Oh my word what an incredible experience, we flew from East Midlands with Thomas cook and it was fantastic from start to finish the staff were great the food on the plane was great everything about the... More

Great location, great beach, nice rooms but the worst ever staff. The staff needs a turnaround, each and everyone needs to remember how to treat his customers. The house keeping are always late, they do not clean the room in the morning while everyone is on the beach. One of the house keeping crew just stepped in the elevator while... More