Westin Gurgaon, New Delhi

SooBB__6

New Delhi, India

Reviewer

3 reviews

Reviews in 2 cities

“Once again, a great experience”

Reviewed 20 May 2012

i stayed at the hotel this week for the second time, again, it was a great experience. Since the hotel is new, the rooms are fresh, clean and upto date compared to other SPG hotels in the area. While the checkin experience could have been better, my checkout was great. Also had the chance to dine in their pan asain... More

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Dear SooBB__6, Thank you for inspiring feedback! We are delighted to know that our that the food and the service at our signature Modern Asian Venue “EEST” was to your great liking and satisfaction. It is a matter of pride to know that our team exceeded your expectations with their attentive and personalized service. Thank you for recommending us and... More

AbdulRazzaq

Singapore, Singapore

1 review

“Excellent Property and Excellent Service”

Reviewed 15 May 2012

I stayed at this hotel for two weeks. The room was always inviting and comfortable. The customer service that I was given was the best I've had. Every employee at Westin was great, but I would like to particularly point out Mr. Mohammad Danish as he took care of all of my food requirements while at the restaruant. More

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Dear AbdulRazzaq, I was very pleased to learn that you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. The ambience of the hotel is unlike any other city hotel;providing a relaxing and renewing experience for your stay. Your appreciate comments for our associates... More

larry g

Woodbury, Minnesota

1 review

“Westin Gurgaon”

Reviewed 1 May 2012

Excellent hotel, great value, first rate service, rooms are spacious and comfortable. Should be a model for all Westin hotels. More

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Dear larry g, It’s inspiring to receive such valuable comments from our guests. We are delighted to know that the rooms, the facilities and the services were to your great liking and satisfaction. Your positive words have been communicated to all the members of our team. At Westin we take pride in serving our guests in a personal and instinctive... More

kapil_yadav

Bangalore, India

Contributor

14 reviews

Reviews in 7 cities

8 helpful votes

“love at first site”

Reviewed 25 April 2012

I don't know how to define subtle , but it was the ambience of my room in this hotel which was subtle . It is a great hotel , the executive room some where on the top floor was too good . And heavenly bed, you were heavenly . I went 10 mins late coz of that. Breakfast - when... More

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Dear kapil_yadav, Thank you for your inspiring feedback! We are delighted to know that your stay was comfortable and you enjoyed the heavenly bed experience. Your words of appreciation have been communicated to our team members who take pride and feel motivated to deliver further excellence. The hotel is built in such a manner so as to provide a perfect... More

Mustihaveone

Senior Contributor

35 reviews

Reviews in 24 cities

13 helpful votes

“Good”

Reviewed 23 April 2012

I stayed here a couple of nights recently as most Delhi hotels were booked out. This is a classic Westin and could have been plucked out of Shanghai or Beijing - cookie cutter. Check-in was good - they saw i was waiting behind at least one person on each counter so they took me to the exec lounge to get... More

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Dear Mustihaveone, Thank you for your valuable feedback! We are delighted to know that you had a great experience with us and service and facilities met your expectations. The hotel is built in such a manner so as to provide a perfect residence both for business as well as leisure travelers amid the chaos of the city. Thank you for... More

Siva R

Singapore

1 review

1 helpful vote

“Stay at westin”

Reviewed 19 April 2012

1

person found this review helpful

Overall everything was good and well taken care off, great value for money. More

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Dear Siva R, It is great to know that you liked our hotel and we are also grateful for your feedback as we take pride and strive towards delivering guest experience which should be the best in the hospitality business. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending... More

Pancho_London

London

2 reviews

4 helpful votes

“EXCEPTIONAL!!!”

Reviewed 14 April 2012

2

people found this review helpful

Having stayed at a few hotels across Gurgaon I have to say this was by far the most pleasurable. Not only is this a fantastic hotel with great facilities that you would expect from a 5* hotel but the staff take it from very good to great. There were many examples of where people went out of their way to... More

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Dear Pancho_London It’s inspiring to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience which should be the best in the hospitality business. We are also delighted to know that your stay was comfortable and our facilities & services exceeded your expectations. At Westin we take pride in serving our... More

Eric J

Alexandria, Virginia

Senior Reviewer

10 reviews

Reviews in 8 cities

8 helpful votes

“Oasis in Gurgaon”

Reviewed 5 April 2012

My wife and I stayed here for one night and really enjoyed it. Room was large, clean, and well-appointed. Staff even brought in a machine to blow Westin's famous air scent through the room. Bed is great, as with most Westins. Staff are very friendly and accommodating. Restaurants are great - the buffet is too much to eat in one... More

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Dear Eric J, It’s inspiring to receive such valuable comments from our guests. We are delighted to know that our signature Westin Heavenly Bed, our rooms, our Buffet Spread and our Signature modern Asian Venue “EEST” was to your great liking and satisfaction. The ambience of the hotel is unlike any other in the city and is designed to provide... More

ladyerica

Seattle, Washington

Contributor

12 reviews

Reviews in 6 cities

4 helpful votes

“Wow”

Reviewed 3 April 2012

I stayed at the Westin in Gurgaon for the first time on this trip to India. Where to start? The facility is absolutely amazing. It felt like I was in Palm Desert when I went to the pool and the breakfast buffet was the best of any I've had in India. It was out of this world. I got upgraded... More

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Dear ladyerica, Thank you for your inspiring feedback! We are delighted to know that you had a great experience with us and our facilities and services exceeded your expectations. It is always pleasant to hear such words as we at Westin are passionate about delivering superior guest experiences and strive to do our best. Thank you for complimenting our Buffet... More

rajeshkk

Bangalore

Senior Contributor

31 reviews

Reviews in 18 cities

13 helpful votes

“Preferred Hotel in Gurgaon”

Reviewed 30 March 2012

1

person found this review helpful

I have stayed at the Westin Gurgaon a few times over the past 6 months, the most recent one being last week. While last week's stay could have been better, my review below is based on all my stays till date. If you are a business traveler, this is a great location. It is less than 30 mins from the... More

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Dear rajeshkk, Thank for your valuable feedback! The location of the hotel is best suited to business travelers with easy proximity to the Delhi international Airport and the Gurgaon corporate offices. We are also delighted to know that the rooms, the Fitness facilities, the lounge and the buffet breakfast was to your great liking and satisfaction. The ambience of the... More

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