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Crowne Plaza Hotel Gurgaon

5.0 of 5
Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
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Crowne Plaza Hotel Gurgaon
Ranked #5 of 170 hotels in Gurgaon
4.5 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Room service(6)
  • Very good(4)
  • Cafe G(4)
  • Coffee shop(4)
  • Business meeting(3)
  • Internet access(3)
  • Nice place(3)
Traveller rating
    100
    61
    11
    2
    4
Only show reviews for Family (8) | Couples (11) | Business (138)
Date Rating
Fishers, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

I had a week long stay at this Hotel. My experiences started with pick up from the hotel. The main guy introduced himself to me and the driver, The The driver politely took my luggage, walked me to the car, he even had cold water for me. At the hotel, security is very tight. The check each incoming car (including... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
25 May 2012

Dear Guest, Greetings from now "HOT" Gurgaon. Thank you very much for your feedback and such lovely comments about our hotel. It is so heartening to hear great things about our hotel, and it sure motivates our team to work harder to ensure many more such delighted guests. I do look forward to your return to our hotel, and assure... More

Pulau Ubin, Singapore
Senior Contributor
40 reviews 40 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 18 May 2012

Stayed here as part of a business trip for 2 night. Rooms were great! Well appointed, clean and bright. Amenities provided were also very sufficient. Loads of water always which is always nice! Improvement points- Wifi is chargeable, which i thought was a pretty standard offering especially in India. More importantly, in the room that i was in, the Wifi... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
20 May 2012

Dear Guest, Thank you for taking precious time out to write about our hotel. Your comments encourage us to serve our geusts better, and our team is quite motivated with comments that you have left for us. With regards to your comments on the INTERNET, we have an arrangement with a partner who is a specialist in providing such services,... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2012

Stayed at this hotel twice over the last 2 weeks. Convenient location to most of the corporate offices in the Gurgaon area. Staff are very friendly and service oriented. Example includes the manager at the cafe who after the first week obviously knew that I was a repeat guest so made a point of introducing himself and checking if there... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
15 May 2012

Dear Guest Thank you very much for taking time out from your busy schedule to write about your feedback. Thank you for the compliments to our hotel and the team, and these comments do provide a huge boost to the morale of a team, dedicated to serving our guests better and better. With regards your feedback on the walk to... More

UK
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 11 May 2012

Stayed here for a couple of nights, nice big clean rooms with good facilities, good restaurants and breakfasts, good hotel facilities in general with helpful staff. Would stay again. More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
14 May 2012

Dear Guest, Greetings and Thank YOU for your kind words of appreciation for our hotel and the team. It is such encouraging feedback that drives my team and me to further our standards of service to ensure we recieve our geusts back over and over again. Looking forward to meeting with you personally on your next visit. Kind regards Arindam... More

Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2012

Stayed here for work for about 2 weeks and had a great time. The service is just great, incredibly friendly people. Our team ate in the hotel restaurants almost every night and the staff started recognizing and welcoming us by the end of our trip. Our favorite was the Brazilian steakhouse, but even the bar had great late night food.... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
28 April 2012

Dear Sir /Madam Greetings from Crowne Plaza Today Gurgaon, and thank you very much for your kind comments and appreciation of our team. It is words like these that make us look forward to come to work and delight our geusts. I do look forward to your next visit, and hope we can meet then. Arindam Kunar General Manager More

delhi
1 review
5 of 5 stars Reviewed 26 April 2012

Few days back went for a dinner on 14feb2012 who so ever the manager on duty was there sorry i dont know the name was a GEM..I beileve we should have a clone of such people for to spread aound whole industry..He was extremely gentle ,and managing the whole crowd so well...I must say the way the serve the dinner... More

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HKG
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012

I spent the weekend at the Crowne Plaza and had a very comfortable stay. The staff were marvellous.Very attentive and courteous. Rooms are spaceous and nicely designed. The only thing I didn't like were the bed pillows which I thought were too soft. Access to internet isn't complimentary not even in common areas such as the lobby area. In general,... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
28 April 2012

Dear Sir/Madam Greetings and thank you for your feedback. We deeply appreciate your taking precious time out to write about our hotel and the team. We are already addressing the pillows, and I am sure, your next visit will be an affirmation of the fact that we have taken note of and actioned your feedback Regards Arindam Kunar General Manager More

Mumbai
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 April 2012

Stayed at Crowne Plaza GGN for a day and found it to be a pleasant experience. The property is right on the highway but built about 500 yards away to avoid the hustle & noise from the Highway. Good layout and had a comfortable stay overall. The only negative element was the constant power cut. Over the night i stayed,... More

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See 2 more reviews by GirishNair for Gurgaon
Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
28 April 2012

Dear Mr Nair Greetings and thank you for your positive feedback on our hotel. We appreciate your taking precious time out to write about your experience about our hotel. With regards to the power cuts, you may already be aware of the severe power shortage that our city has, even so more in the summer. We have full power back... More

Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 April 2012
1
person found this review helpful

Recently spent three nights at Crowne Plaza for business. From the moment that I was met at the airport by a driver and one of the concierge staff, my experience with the hotel was overwhelmingly positive. The express check-in was completed in the (relatively short) car journey from the airport to the hotel, such that, on arrival at the hotel,... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
10 April 2012

Dear Sir/Madam Thank you very much for your feedback, and taking your valuable time out to pen down your thoughts on your stay. My team and I are very happy and proud that your stay was a pleasant one, and it makes us work harder to ensure continued appreciation of this nature from you and all our valued guests. I... More

Letterkenny, Donegal, Ireland
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 April 2012

I travel regularly to Gurgaon and largely due to my Royal Ambassador status with this group I have always stayed in the Crowne Plaza. Gurgaon is blessed with a wide range of good, largely business hotels and to be honest, any one of them fits the bill so it is likely the small things that begin to differentiate between them.... More

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Arindam Kunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review
3 April 2012

Dear Mr Arthur G, Greetings! At the outset, please accept my sincere apologies for the inconvenience and the annoyance you had to go through due to the experience. Your observations with regards to the Pigeons have already been taken up within the team, and we feel we may have a solution which is currently under trial. You may appreciate, these... More

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Additional Information about Crowne Plaza Hotel Gurgaon

  • Crowne Plaza Gurgaon
  • Gurgaon Crowne Plaza
Address: Site 2 Sector 29 | opposite Signature Tower, Gurgaon 122001, India
Price range (per night):* S$219 - 315

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Crowne Plaza Hotel Gurgaon
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