I had booked two non A/C rooms on March 24 well in advance for our stay from May 11 to May 13 with UG Regal. Our family of 5 included myself and 4 ladies including a senior citizen. I booked the rooms thru Mr Naik who informed verbally that it has been booked and that I need not worry. But... More

My name is rajesh I'm the customer since 3 years . Rooms are good managing staff behaviour is good but the room boys are not trained they don't know how to behave with the customer.if u people are coming to the hotel please come down with ur plates and u people only wash those. They will behave like managing director... More

The trip and stay was very good. The customer service was very good. The rooms were clean and hygienic. and well kept. The customer desk manager was very cordial an friendly. On the whole it was economical stay.

We arrived at this place without a booking, and were greeted in the reception by about 6 indian men who acted strangley, obviously making jokes about us in Hindi right in front of us. They asked me for a 1000 rupee deposit, even though the room was 700, which i refused to do and they didnt ask again. The sheets... More

Located at the heart of Bangalore, Cottonpet, which is stone's throw from City Railway station. Rooms are affordable, services are good. They also have a group hotel and we tried the lunch there, nothing special but good. This is place to stay if you are on business travel and want to be near the Railway station.

Never ever try this hotel .....worst service ,worst location and staff is not behaving properly.They dont understand hindi,English.Get any other hotel but not this. Terrible experience .U will regret for your choice.

Its an average hotel. Location is good. Railway station and bus stand is near to the hotel. Room service was good and staff was co-operative. Restuarents and other shopes are available near to this hotel..

This is the best price value budget hotel situated in the heart of banglore,cleanliness of room was a concern,room service is excellent.................overall thumbs up to this one.Actually I was little bit irritated with the bathroom fittings and also the television sets which were very old fashion...............

Hotel location is good,,but the issue i faced was that on arrival i was told that hotel ug royal is full and so i was accomodated into Ug REGAL(MANAGED AND OWNED BY SAME UG GROUP) however the stay is confortable enough for the price you are paying