The horrible experience on 18/04/13 is the topic to be shared with fellow travelers. Especially at the restaurant lounge namely Glow, the attitude and mentality of the Staff serving food and drinks. The instance of zero standard of etiquette or procedure has to be shared. Absolutely zero chivalry of service shown by Service staff during food and beverage service was... More

Our first hotel in Cochin. Arrived after midnight on 10th Feb. We booked 4 standard rooms, since there was lack of rooms, they upgraded 2 of our rooms to deluxe room. Simple, clean rooms. it was a very short stay. we left at 8am the next morning.

This is definitely not a holiday hotel for tourists but is suitable for overnight or business use. The hotel is in a poor location for holidaymakers. It is situated in a busy non-residential area but I did not view the harbour from the hotel! The public areas are dimly lit which is a little disconcerting when you are in a... More

Firstly it's a good hotel with small but clean rooms. Somebody had mentioned the absence of plug points which is not correct but one will have to bring in the 'James Bond' in oneself to find it. However the look of the rooms tell you that the hotel is well visited by ppl. The bathroom was clean but damaged. It... More

I happened to select this Hotel as it was closer to my places of visit in Cochin. The property looks great from outside.But, it looked as only,one or 2 staff in the whole unit can either speak or understand English.There was no proper plug points in the room to charge Mobile/Laptop etc.Very small room.Not cleaned properly for many days. Centralised... More

The staff at this hotel is not too courteous. I stayed with a colleague and wanted a few drinks in our Room and ordered through the phone. The staff didn't deliver for about an hour and after several calls we had to go down into the bar ourselves at 10:40 in the night. They then informed that the last order... More

My travel agents has booked my room .Rooms are clean Location is very good.The hotel is situated On the MG road of Cochin. shopping area is very near.,Good property for the Business Trip. Food is good. staffs are friendly.

It is a real wste of money to spend a single day at this hotel. It is so far from the airport and absolutely nothing is nearby. The room service and restaurant is shabby. The common areas are so dark that you can easily get robbed. The staff is completely discourteous and takes at least an hour to respond to... More

There is no harbour view, only industrial ship yards. The location is remote from anything useful,. and a long walk to the nearest shops. The management is the most incompetent of any hotel I have ever stayed. Never before have I seen staff rioting trying to get a tour group into the guest rooms. The service in the dining room... More