Hotel Mascot is a short walk to a local market for fruit, vegetables, and meats as well as to the local zoo. The breakfast, lunch, and dinner buffets offer fairly good local selections and international staples. Staff is exceedingly courteous and willing to help. Internet connection was slow bit consistent and free of charge..

Hotel building and the properity is very good and in a very good location. I conducted a meet in this hotel for 40 people. The Rates are high compared to the service we are getting. This is a government hotel so we can expect only that kind of service. The service is poor. Taste of food is good. Rooms and... More

I visit Trivandrum three times per year and after having some questionable experiences in hotels in the area, I was very happy to find this one, in which I have stayed three times. Originally built for use by British officers and now run by the Indian government, this is massive, sturdy building located within gates. The rooms are large and... More

Immensely unimpressed. The Mascot was once renowned for its high standards in practically everything it offered. I stayed here in 2005 and by 2013 standards have slipped considerably. My room had that fusty smell that is oh so familiar in India (tip for management: windows should open please). The rooms are definitely not clean enough. The maids do not clean... More

I reviewed this hotel some years ago and it has deteriorated.don't know where to even begin but here goes. Rooms unclean ( soles of my feet black from walking on wooden floors), appalling service ( apart from girls on front desk and odd restaurant employees), heritage rooms are costlier and doors and windows don't close properly so you share your... More

This property is very ok. The old section of this hotel can impress any one. The rooms are huge and spacious. The pricing is reasonable. The staff service must improve as this is not its USP. The service is average at its best. The food is tasty. I wish private promoters take over this property so that justice can be... More

I dont think it looks or feels like a 4 star hotel. It is more like a 3 star. The guests could be taken care of in a better manner, it felt as though they preach self service. Room service was late, the rooms were not very tidy. There aren't too many other options in Trivandrum, so you may be... More

This is my first time staying in Mascot hotel and I was immensely surprised by the high standards of hospitality the hotel maintains, even though being run by the State Tourism Department, the rooms are excellent, the bar has a very good ambience.Food was good but it was repetitive. But I must repeat food was simply awesome. I would like... More

Located in the heart of Trivandrum, the rooms are well furnished. However, Cleanliness is an issue, which needs to be looked into. The food quality is also average. Buffet Menu could have been better.