We stayed only for a night. Check-in was swift and we were escorted to the room. We booked the pool villa. It was nice however the pool was a bit dirty. The whole pool area had green net covering to prevent falling leaves and this was not asthetically pleasing. Despite that, the pool looked unkept that we didn't go for... More

This is my second time I am visiting Heritage Madurai(05th May-06th May 2012). I found the staff to be very pleasant and helpful this time than the previous. Breakfast was good. The pool was maintained very well. The staff were courteous in taking us around the resort in their battery vehicles.The restaurant ambiance was soothing. We were also taught to... More

The hotel grounds are very nice as it is more a resort than a Hotel. Service was almost good, but they forgot the wake up call I requested. The room was very spacious, but didn’t have a good design especially for business travelers, since there was not even a desk and most important wifi in the room. Wifi was provided... More

The rooms are marvellous, if you take a Villa, you have your own pool, really nice in this so hot country! The breakfast was the best during our trip! More

Stayed 2 nights, first in 'deluxe' room, second night in 'luxury villa' which was fully booked first night. The deluxe room was a total disappointment. Lacked ambience, full of mosquitos as there are huge gaps around the doorways, no windows to outside and only very basic amenities. The safe wasn't fixed to the wall, some lights not working, electric sockets... More

We stayed there for just one night. We were received warmly with a lemonade at the reception. We were ushered to our room very quickly and luggage arriving shortly thereafter with every luggage tagged (I see this attention to details very rarely). The room is small but comfortable, kids were excited as wi-fi is free and fast. We tried vegetarian... More

We booked into the Heritage at Madurai after a very eventful day. We had done a lot of sightseeing - so were exhausted but to add to this, we had been involved in a bus accident. The staff were great, rooms - large and airey, gardens were superb and food- excellent. The Manager (from Sri Lanka) was so accomodating. He... More

Stayed at the Heritage Madurai on my first trip to India, traveling solo. Chose the villa for the plunge pool, and I'm glad I did. A quick dip in the pool cooled me down considerably and made the late March heat of the city bearable. The room was very large, with a separate sitting area and giant open air bathroom... More

We stayed at the Heritage for 3 nights recently and had a brilliant time. Our room (one of the 'luxury villas') was large, light, comfortable and clean with a large wet room shower and an outside plunge pool. Rooms have safe deposit boxes, TVs , and the usual range of complimentary toileteries. The room had a separate sitting area with... More