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Sherlock Hotel, India/Ootacamund, Tamil Nadu Reviews

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Sherlock Hotel

3.5 of 5
Tiger Hill Road | Upper Thalayatimund, Ootacamund 643001, India
Hotel amenities
Sherlock Hotel
192 traveller photos
Ranked #1 of 71 hotels in Ootacamund
4.5 of 5 stars 190 Reviews
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190 reviews from our community

Traveller rating
    95
    77
    10
    5
    3
See reviews for
Families
73
 
Couples
90
 
Solo
3
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Palakkad, Kerala, India
2 reviews
3 helpful votes 3 helpful votes
“My Review about Sherlock -Stay Date April 15th to 16th”
1 of 5 stars Reviewed 12 May 2013

My family and my friend who accompanied me from Nigeria stayed in Sherlock on 15th April2013. The first impression was goo, cleanliness was good. The food quality was very poor for lunch as well as dinner. Breakfast was not far, but the worst experience was water. There was no water on 16th morning till 11.00 am. after repeated requests from... More

Was this review helpful? Yes 2
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 May 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services. We are really sorry for the poor experience regarding the unavailability of water This is not typical of our Property. Having read your comments,... More

bangalore
1 review
1 helpful vote 1 helpful vote
“great experience”
5 of 5 stars Reviewed 5 May 2013

Hi all, i was in sherlock with my family from 28th april - 1st may. Overall the experience was great. Sherlock has a great garden and a good restaurant. Quality of the staff is also excellent. After reaching there we spent most of our time in the well maintained garden. Rooms are also kept clean.They have only nine rooms and... More

Was this review helpful? Yes 1
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
9 May 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock resort. Our staff at the resort will be thrilled to know that you not only enjoyed the location and ambience but also the service our resort offered. Please continue to provide us such feedback as it helps us gain insights as... More

Bangalore, India
Reviewer
4 reviews 4 reviews
“Sherlock, ooty!”
4 of 5 stars Reviewed 29 April 2013

This Hotel is on top of a small hill on OOTY Hill! its beautiful! front office people, chef, serving people are very good ones, they are friendly and will help you to any extend. i needed pain killer and pain ointment! these guys went down from hotel to city and got it for me. very care taking guys. rooms are... More

Was this review helpful? Yes
See 3 more reviews by Sumeethkumar for Ootacamund
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
9 May 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services.We are happy to be of assistance to you in getting your medication from the town. We look forward to your... More

Chennai (Madras), India
2 reviews
“Very friendly hotel & friendly staffs”
5 of 5 stars Reviewed 29 April 2013

As we arrived at reception, the front office lady came out from her office and she greeted me, we enter the office the house keeping lady came with the face towel and welcome drinks. And this excellent personal service continued throughout our stay, after dinner we got a hot water bottle and fire its very nice in ooty. Rooms are... More

Was this review helpful? Yes
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
30 April 2013

Dear Guest Thank you for your feedback and we are absolutely delighted to know that you vacationed at Sherlock. Our staff at the resort will be thrilled to know that you enjoyed the service and atmosphere Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again... More

Bangalore, India
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Go there only for the view”
3 of 5 stars Reviewed 26 April 2013

After reading very good reviews for this hotel on TA, i decided to book this one for our anniversary visit to Ooty. Since the previous 2 trips had been to Wayanad and Coorg and had stayed in homestays both the times, I dint want another homestay experience(not that my previous experiences were bad, but this time i wanted a "normal"... More

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See 6 more reviews by rnagara for Ootacamund
littlearth, Public Relations Manager at Sherlock Hotel, responded to this review
29 April 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services.We are glad that you enjoyed the location and the property. We are really sorry for the food served was not upto your expectations and... More

Scotland
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Laid back but nothing is too much trouble.”
5 of 5 stars Reviewed 25 April 2013

We stayed here for 3 nights at the end of January 2013 during a fairly hectic 6 weeks in India. It was a truly wonderful place to stay, remote from the hustle and pollution of the town but near enough to do the sight seeing things. The room was of a fair size with some very nice touches including a... More

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littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
26 April 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services We are happy to note that the services rendered by our team were to your satisfaction. We look forward to... More

Bangalore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Your Own Place if you go in a big gang!”
4 of 5 stars Reviewed 15 April 2013

This is a wonderful bungalow of the British era and maintained very well. We had taken 5 of the 7 deluxe rooms (i.e. Rooms looking out to the garden and the mountains). The rooms were well appointed with clean beds, bathroom, TV and the coffee maker. It also has a fire place which is good fun. As we were a... More

Was this review helpful? Yes 2
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 April 2013

Dear Guest, Thank you for sparing your valuable time and posting a great review of our hotel on Trip Advisor. We do appreciate hearing from our guests as their comments are vital for us to continue in improving our services We are happy to note that the services rendered by our team were to your satisfaction. We look forward to... More

Bangalore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Exceeded expectations in everything”
5 of 5 stars Reviewed 8 April 2013

Not made too many rooms and hence its not crowded; Maintained the landscaping nicely; Excellent rooms with fire place in the rooms; Nice view of the valley; Exceptionally awesome food; and Reasonable pricing

Was this review helpful? Yes 1
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 April 2013

Dear Guest, Thank you so much for taking the time to write your feedback on trip advisor.We as an organisation are really thrilled that we exceeded your expectations on your holiday.We look forward to welcoming you again at one of our properties Thanks and Regards Guest Relations Sherlock More

Usak, Turkey
1 review
2 helpful votes 2 helpful votes
“This is how to do special!””
5 of 5 stars Reviewed 7 April 2013

My wife and I stayed for two nights for our 10th wedding anniversary and from the moment we walked through the doors the amazing customer service began. We were a little early so while we checked in and waited for our room to prepared by that time we got a welcome drink and face towels as well The room was... More

Was this review helpful? Yes 2
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 April 2013

Dear Guest, Thank you so much for taking time to write your feedback on trip advisor.We are so delighted and honored that you chose our hotel to spend your 10th anniversary and are also glad that you enjoyed your time with us Our staff will be delighted to receive your appreciation as well We wish you all the very best... More

beziers
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Very disappointing”
2 of 5 stars Reviewed 3 April 2013

I had read about the Sherlock Hotel but I was very disappointed with the standard of the hotel and the cleanliness. My son and I stayed there at the end of February in a de luxe room. Don't even think about getting a standard one! The only advantage of the Sherlock is the view. It is on a hill overlooking... More

Was this review helpful? Yes 3
littlearth, Guest Relations Manager at Sherlock Hotel, responded to this review
16 April 2013

Dear Guest At the outset we thank you for taking time to write your experience on Trip Advisor.We really value all your feedback as it gives us a chance to grow and improve on our services.We are glad that you enjoyed the location and the property We are really sorry that the house keeping service rendered was not upto your... More

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Hotel Summarization (Beta)

What travellers say

  • “HOT WATER” (8)
  • “Fire place” (5)
  • “Dining room” (4)

What travellers search

  • sherlock hotel ooty

Additional Information about Sherlock Hotel

Address: Tiger Hill Road | Upper Thalayatimund, Ootacamund 643001, India
Region: India > Tamil Nadu > Ootacamund
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#1 Romantic Hotels in Ootacamund
#1 Family Hotels in Ootacamund
Price range (per night): S$73 - 160
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Tingo and Venere so you can book your Sherlock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sherlock Hotel Ootacamund
Sherlock Hotel India/Ootacamund, Tamil Nadu

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Sherlock Hotel
Tiger Hill Road Upper Thalayatimund
Ootacamund 643001
India
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