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Sinclairs Retreat Ooty

3.0 of 5
Gorishola Road,, Ootacamund 643001, India
Hotel amenities
Sinclairs Retreat Ooty
Professional photos
52 traveller photos
Ranked #10 of 70 hotels in Ootacamund
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    14
    15
    10
    3
    4
Date Rating
Kumbakonam, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Service need to improve”
3 of 5 stars Reviewed 21 May 2012 NEW

fantastic hotel & ambiance to stay in ooty but service need to improve in all the area we ware stayed in groups for two days what ever we asked all are just escaping from our request finally i ask for the match box @ 9am until we checked out they dint delivered we taken 70 rooms for two days when... More

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Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
24 May 2012

Dear Sir, Thank you for taking the time to post an appraisal of your recent visit to Sinclairs Retreat Ooty. We would like to apologise for the shortcomings experienced and assure you these are not the normal standards associated with our Hotel. It is concerning to read that guests have not enjoyed our services, and we shall address the complaints... More

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
“ooty holiday”
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

i have come here with my family for a visit we landed at sinclairs and its one of the best hotel here in ooty hotel has got a fantasctic service and especially i loved the play place for the kids i would love to visit this hotel again if i get a chance More

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Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
24 May 2012

Dear Guest, With reference to your recent stay at Sinclairs Retreat Ooty, I would like to thank you for taking the time to post your review on Trip Advisor. I am really pleased you enjoyed your time with us. Your feed back is important and is a huge motivator for everyone in our team. We look forward to welcoming you... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
“A Memorable holiday”
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

We went on a 2 day trip to ooty and stayed at Sinclairs. The place has a very scenic view. It is beautifully located. The hotel has a striking interiors, attractive rooms and all modern amenities. The staff is very hospitable and cordial. We would specially like to thank Ms.Shabana (GRE) and the housekeeping manager and Saurab for the yummy... More

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Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
10 May 2012

Dear Sir, Thank you for taking the time to post a review of Sinclairs Retreat Ooty on Trip Advisor. It is such a pleasure to read complimentaty feedback on guest stays. We are delighted to hear that you had a memorable holiday and found our staff hospitable and cordial. I will certainly pass on your grateful appreciation to our team... More

Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A weekend in paradise !!”
5 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

Being a travel writer, this was my fifth trip to Ooty and therefore I was not expecting anything out of the ordinary..... However Sinclairs Ooty left me pleasantly surprised. It is difficult to point out the USP of this property. It has a breath taking location being the highest located hotel on this hill station. Most of the core team... More

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Sudhakaran, Manager at Sinclairs Retreat Ooty, responded to this review
4 May 2012

Dear Raadia Thank you for sharing your memorable trip with us. The entire team at the hotel is delighted to receive such comments about your stay. Your kind words will go a long way in motivating the team. We are grateful for your support and patronage and look forward to welcoming you back to Ooty and Sinclairs Hotels. Warm regards More

Poughkeepsie, New York, United States
1 review
1 helpful vote 1 helpful vote
“ooty holiday”
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

Booked a two day trip to OOTY and stayed at Sinclair's hotel. It is only couple of kilometers away from the center of city and easily accessible. Staff is very courteous and rooms are nice. Food is buffet style but both dinner and breakfast is of good quality. I will recommend it to anyone staying in OOTY for couple of... More

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Sudhakaran, Head of Sales at Sinclairs Retreat Ooty, responded to this review
30 April 2012

Dear Aikta Thank you for sharing your experience with us. The team is delighted to receive such comments about your stay. Every guest is very special to us and it is our endeavour to make sure that they have a memorable experience. We are grateful for your support and patronage and look forward to welcoming you back to Ooty and... More

Lucknow, India
1 review
“Excellent stay”
4 of 5 stars Reviewed 20 April 2012

We went on a very short trip to ooty and had our stay at Sinclairs.The staff members were very cordial specially I would like to mention Mr and Mrs Ghosh.The location of the hotel and the view from the hotel lobby is excellent.Food quality was also very good.It was a memorable trip. More

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Sudhakaran, Manager at Sinclairs Retreat Ooty, responded to this review
23 April 2012

Dear Guest, Thank you for taking the time to review our hotel. Our team is delighted to know that you enjoyed your stay with us. I agree that our location is a special key factor and a great advantage to us. We are located at a short distance from the town, which makes the hotel a perfect holiday destination. We... More

Mumbai
1 review
1 helpful vote 1 helpful vote
“An Amazing Experience”
5 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

Apart from a few hiccups in the beginning, it was a very memorable trip. The location and consequently the view from the hotel is breathtaking. The food is amazing. So is the hotel infrastructure and the ever-courteous staff. Even though its being renovated, there was no mood-killing noise or any other sort of inconvenience. Its a place you absolutely must... More

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Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
23 April 2012

Dear Guest, Thank you for taking the time to review us on TripAdvisor. The team is glad to know that you enjoyed your stay with us. We agree that our location is a definite draw and a great advantage to us. We are located at a short distance from the town, which makes the hotel area very peaceful. We also... More

ooty
1 review
1 helpful vote 1 helpful vote
“came to ooty to spend holidays with family”
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

The retreat provides excellent ambiance, has modern interiors and you feel good vibrations all around. The staff is very courteous. Though the hotel is still under renovation and not fully operational, we did not face any inconvenience. I shall recommend this hotel to my friends. More

Was this review helpful? Yes
Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
23 April 2012

Dear Guest, Thank you for taking the time to review us on TripAdvisor. The team is glad to know that you enjoyed your stay with us. Your kind words will go a long way in motivating our team to continuously provide excellent customer service. The entire team looks forward to welcoming you back to the hotel in the near future... More

ooty
1 review
1 helpful vote 1 helpful vote
“educational seminar”
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

All the arrangements are excellent.The staff is extremely good specially Mr. Dhruv, Miss Sabana,Adnan, Suma ......The food quality is also good.The arrangement in all respects are excellent.I would suggest my friends and relatives to stay in this hotel.The location is awesome.We could view the sunset from the open green lawn of the hotel.Over all a very nice experience. More

Was this review helpful? Yes
Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
23 April 2012

Dear Guest, Thank you for taking the time to review us on TripAdvisor. The team is glad to know that you enjoyed your stay with us. We agree that our location is a definite draw and a great advantage to us. We are located at a short distance from the town, which makes the hotel area very peaceful. And as... More

Chennai, Tamil Nadu, India
1 review
2 helpful votes 2 helpful votes
“summer vacation”
4 of 5 stars Reviewed 14 April 2012
2
people found this review helpful

we had a nice time with the family.tic tac toe in the hotel was the best and we spent most of our time here than sight seeing. food was excellent we had all our meal here. we would love to come here for the next vacation too!!! More

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Sudhakaran, Manager - Sales at Sinclairs Retreat Ooty, responded to this review
19 April 2012

Dear Sir, Thanks you for your brief, yet positive review about your recent stay at Sinclairs Retreat Ooty. We are really pleased that we contributed in making your summer vacation a memorable one. Tic Tac Toe is our newly made activity centre which is made for the young and the not so young alike. Guests can unwind with a bestseller... More

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Additional Information about Sinclairs Retreat Ooty

Gorishola Road,, Ootacamund 643001, India
Price range (per night):* S$91 - 254

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