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ITC Mughal, Agra Reviews

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ITC Mughal, Agra

5.0 of 5
Taj Ganj, Agra 282001, India
Hotel amenities
ITC Mughal, Agra
418 traveller photos
Ranked #4 of 100 hotels in Agra
4.0 of 5 stars 1035 Reviews
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1,035 reviews from our community

Traveller rating
    502
    304
    156
    52
    21
See reviews for
Families
281
 
Couples
380
 
Solo
51
 
Business
88
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta , GA
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good place to stay”
4 of 5 stars Reviewed 18 May 2013 NEW

Good place amongst the ITC hotels. Very clean, above average service. Gym - wonderful!! Loved it. If you stay here - might as well eat here - no good places outside to visit or dine (Except for Taj Mahal)

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“5 star treatment at the ITC Mughal”
5 of 5 stars Reviewed 16 May 2013

We had a fabulous stay at the ITC Mughal last month. The service we received was second to none. An error by our booking agent was sorted out quickly without fuss and we were given a lovely suite. All the staff we met were genuinely friendly and keen to assist. We spent the day around the wonderful pool by the... More

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Kuwait City, Kuwait
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Luxury”
4 of 5 stars Reviewed 14 May 2013

We stayed in the suite and loved the room. I guess the rooms are newly renovated. There was always service with a smile. Housekeeping was top notch with a good evening turndown service. Breakfast was good too. Nothing to fault at the hotel. We didn't want to leave to visit the taj either.

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ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

new delhi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Thank you...great property”
4 of 5 stars Reviewed 13 May 2013

I was at ITC Mughal last month to celebrate my anniversary...they got a whiff of it and upgraded us to a suite though we had booked ourselves a mughal rooms...they also placed a cake in the room...nice gesture and thanks a ton for making us feel special. They have a vantage position in the hotel from you can view the... More

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ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Also, thank you for your kind feedback, cognizance of the same has been taken and... More

Perth, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Nice clean modern hotel”
4 of 5 stars Reviewed 10 May 2013

Spacious room, very comfortable beds and pillows, clean modern room. Nice swimming pool which was clean and warm. Beautiful reception and fantastic breakfast with a good variety of all kinds of food. A lovely modern hotel would definite stay there again.

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ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to unwind...”
5 of 5 stars Reviewed 9 May 2013 via mobile

I was just thinking what to write as "the best thing about this place is" and I realize everything was awesome! The hotel is so beautiful, you'd just want to gape starting from the reception to all the way inside. The staff are extremel courteous, and any wish of yours is made true. Food is absolutely wonderful. But again, the... More

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ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Great Hotel”
5 of 5 stars Reviewed 9 May 2013

This was the better hotel on our trip to India , rooms were large ,grounds immaculate And staff very attentive . The meals as you would expect are expensive,breakfast was very good with a large selection.Would highly recommend this hotel

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ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Staff is highly motivated with your kind comments. Looking forward to having the opportunity to... More

Abu Dhabi, United Arab Emirates
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Modern, comfortable and ideally placed for the major sites”
5 of 5 stars Reviewed 4 May 2013

The ITC Mughal may not be the most traditional building but it has been tastefully updated and has everything you would expect from a 5-star hotel. The management is efficient and the service was excellent throughout. We particularly commend the electric 'auto rickshaw' service that we used for the short trips to Agra Fort and the Taj Mahal. Charming and... More

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See 2 more reviews by Toaster803 for Agra
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

Mumbai, Maharashtra, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Expansive property”
4 of 5 stars Reviewed 3 May 2013

The property of this hotel is pretty amazing. It's massive with so much that you can spend the entire day exploring it with the spa. The quality of the rooms however I feel is average for a hotel of this standard, we had muddy water running in our bathroom which took some time to resolve. Since we were SPG numbers,... More

Was this review helpful? Yes
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The best place to be in Agra”
5 of 5 stars Reviewed 3 May 2013

We spent 3 days and 2 nights at ITC Mughal on my anniversary and I think it couldn't have been better. The hotel staff was very warm and helpful and extended all possible courtesies to us. We stayed in the royal suites and got an equally royal treatment :) Its a beautiful property with the most beautiful spa I have... More

Was this review helpful? Yes 1
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review
16 May 2013

Dear Guest, Thank you for taking out some of your precious time and posting your feedback on tripadvisor. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. Looking forward to having the opportunity to welcome you back to ITC Mughal! Regards, Sanjay... More

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Additional Information about ITC Mughal, Agra

Also Known As:
Itc Mughal, Agra Hotel
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Agra
#3 Romantic Hotels in Agra
#3 Family Hotels in Agra
#4 Luxury Hotels in Agra
#9 Best Value Hotels in Agra
Price range (per night): S$87 - 311
Hotel Class:5 star (5*)
Reservation Options:
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ITC Mughal, Agra
Taj Ganj
Agra 282001
India
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