We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 95 Agra hotels »

ITC Mughal, Agra

5.0 of 5
Taj Ganj, Agra 282001, India
Hotel amenities
ITC Mughal, Agra
Ranked #3 of 95 hotels in Agra
4.0 of 5 stars 645 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

645 reviews from our community

What travellers say about this hotel
  • Taj Mahal(60)
  • Very good(24)
  • Room service(16)
  • Breakfast buffet(14)
  • Swimming pool(12)
  • Massage chair(8)
  • Best hotel(8)
  • Indian restaurant(7)
  • Coffee shop(6)
  • Hotel staff(5)
Traveller rating
    338
    170
    90
    32
    15
Only show reviews for Family (148) | Couples (245) | Business (50)
Date Rating
New delhi
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

I stayed at itc Mughal for two days with my husband and we had the most amazing stay at itc. We had booked the suite rooms in the hotel and must say it was a spectacular experience!!! The grand room, the attention to details like the gold fish in the room, the almonds and lime juice by the bedside ,... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
5 of 5 stars Reviewed 23 May 2012 NEW

This was the best hotel we stayed at during our 5-week India tour. Cannot say enough great things about this place. The building is beautiful and clean. The staff is super friendly and helpful. We were treated like royalty. The room was fabulous - lots of free water bottles, amazingly comfortable bed. The bathroom was clean and luxurious -- the... More

Was this review helpful? Yes
Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW

This was the beast hotel we stayed at during our 5-week India tour. The architecture is fitting with Agra. The room was incredibly comfortable with soft beds and your choice of pillow. The bathroom was fantastic with both a normal and a rain shower. The breakfast spread was diverse and filling. Wonderful stay and highly recommended. More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 21 May 2012 NEW

We are long staying guests at the hotel. Food is good so is the wine. But serious issue with housekeeping staff who keep nagging for tips. We cannot tip everyday as we are staying for long long time. Also one of the main managers asks us all the time to come up to his house in the hotel to drink.... More

Was this review helpful? Yes
Gurgaon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW

Hi, I stayed there for 1 night with family in May 2012 and it was an excellent stay with courteous staff. The complete hotel ambience was well maintained with a good view to Taj. The whole property is manitained well. Its a nice refreshing resort hotel to stay in and I would definitely recommend this. There are lot of other... More

Was this review helpful? Yes
North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

On this five week trip to Asia, we stayed in Intercontinental, Hyatt Regency and Renaissance hotels. None of those hotels compared to the service we received at ITC Mughal Sheraton, Agra. We were in awe at the extend the staff would go to help and please us. Each day they seemed to outdo themselves. Upasana, Kamaljeet and Jaipal, made our... More

Was this review helpful? Yes
New Delhi, India
Senior Contributor
43 reviews 43 reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 20 May 2012

We stayed for 3 days 2 nights to attend an in-house conference. The hotel has all the amenities you can dream of. Its nicely renovated with marble in the Taj City. The Taj is visible from a specified location too. The hotel has a small bird sanctuary, an in-house lake, fountains, health club, shopping arena conference facilities. Nice pathway for... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 17 May 2012

We stayed there only for a couple of nights but found the staff to be very friendly and helpful. They took out time to ensure we were comfortable and that everything was the way we liked it. Special thanks to Kshitij who was very helpful and accommodating. Would definitely stay here if we come back to Agra. The kids loved... More

Was this review helpful? Yes
New Delhi, India
1 review
5 of 5 stars Reviewed 14 May 2012

A beautiful, calm and peaceful place to relax. An experience to remember whether you visit for business, leisure, with family or friends. Enjoy the splendid feel of Kaya Kalp (spa) to ease your senses, the local or international cusine to tingle your taste buds (Special mention of the restaurant Peshawari). Go ahead and have a great holiday. More

Was this review helpful? Yes
Oxfordshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 May 2012

This was always an odd building hideous inside It has been transformed into a faceless pointless existence The beds are better I was shown into a damp cigarette smoke filled room only to be told that it was a non smoker. I was very graciously given a second Room newly done up she says. It is totally faceless fridge there... More

Was this review helpful? Yes
Sanjay Sharma, General Manager at ITC Mughal, Agra, responded to this review
16 May 2012

Dear Guest, Greetings from the city of the Taj! At the outset,  I would like to thank you for having stayed at ITC  Mughal – A Luxury Collection Hotel and also for posting your comments on TripAdvisor. This is to assure you that I have taken cognizance of your feedback and we are sanguine that you will have a superlative stay during... More

Travellers who viewed ITC Mughal, Agra also viewed

Trident
4.5 of 5 stars 538 Reviews
Agra, Uttar Pradesh
Show Prices ABS:HotelCheckRates-d300606?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Oberoi Amarvilas
4.5 of 5 stars 656 Reviews
Agra, Uttar Pradesh
Show Prices ABS:HotelCheckRates-d302143?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Radisson Hotel Agra Taj East Gate Road
4 of 5 stars 207 Reviews
Agra, Uttar Pradesh
Show Prices ABS:HotelCheckRates-d2248251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 95 hotels in Agra, ranked by popularity »

Been to ITC Mughal, Agra? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about ITC Mughal, Agra

  • Itc Mughal Hotel Agra
  • Sheraton Agra
  • Agra Itc Mughal Hotel
Address: Taj Ganj, Agra 282001, India
Price range (per night):* S$113 - 268

Owners: What's your side of the story?

If you own or manage ITC Mughal, Agra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
ITC Mughal, Agra
Show the lowest price for this hotel (from our partners)
Show Prices