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Bali Kuta Resort & Convention Center

4.0 of 5
Jl. Majapahit No. 18, Kuta, Bali 80361, Indonesia
Hotel amenities
Bali Kuta Resort & Convention Center
Ranked #56 of 130 hotels in Kuta
3.5 of 5 stars 83 Reviews
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83 reviews from our community

What travellers say about this hotel
  • Hotel staff(6)
  • Air Con(5)
  • Very nice(4)
  • Taxi driver(4)
  • Breakfast buffet(3)
Traveller rating
    11
    26
    26
    14
    6
Only show reviews for Family (8) | Couples (28) | Business (2)
Date Rating
Perth, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 23 May 2012 NEW

Back to the cold yesterday from our 7 night stay at this hotel. I had read a lot of reviews on this site; some good; some bad and emailed the hotel several times before we left with various questions. Always got a prompt reply. We checked in on a Wednesday afternoon after having been collected by Eddie who was waiting... More

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See 3 more reviews by Wiccanspiritangel for Kuta
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

Arrived Sunday evening. The property appeared to be ‘mature’ (I’d suggest 1970s vintage) and has undergone a number of refurbishments. Seamless and quick check-in (things go faster if you have a colour copy of the identity page of your passport to give Reception when you check in – they are required to hold this by law in Indonesia). Shown to... More

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Perth, Australia
2 reviews
3 of 5 stars Reviewed 29 April 2012

We recently stayed for 10 nights - does not have the resort feel about it. Price was reasonable. Complaints were dealt with quickly. First room had badly ventilated bathroom. A new fan was installed the same day as our complaint was made. Then the aircon was not as cold as it should have been and finally, there was a bad... More

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Bali Kuta Resort Hotel, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
1 May 2012

Dear AdriaanC, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel International. We apologise for the inconveniences that you experienced during your stay with us. We have made improvements to the Wi-Fi connection and carried out exhaust fan and AC maintenance. The sugar ants and smell from the kitchen sink are priority matters that our housekeeping... More

darwin
Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 23 April 2012

My Girlfriend and I stayed here for 5nights in Sep 2011. It's not too bad of a hotel for the price. Although its a far walking distance to the beach and Legian rd, Day time try turning left when leaving the Hotel and the 1st Left into the alleyway. Follow all the way round this will take you quicker to... More

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See 6 more reviews by jostar13 for Kuta
Bali Kuta Resort Hotel, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
28 April 2012

Dear Jostar13, Thank you for your kind review on trip Advisor for Bali Kuta Resort by Swiss-Belhotel International. We aim to continually improve our guest services and facilities and we apologise for the inconveniences you experienced during your stay with us. The hotel has an ongoing project for the third floor where we are overhauling the bathroom drainage system room... More

Jakarta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 April 2012

Although we stayed at this hotel for night, we found the hotel to be clean, pleasant and welcoming. We stayed in the junior suite which was extremely comfortable. As per other reviews, the location is not too central requiring a taxi ride or ojek to get into the central areas of kuta. For the adventurous, walking is possible but its... More

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Bali Kuta Resort Hotel, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
24 April 2012

Dear AC Journeys, Thank you for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel International. We are delighted to hear that you had pleasant time during your stay with us. We would like to inform you that for guests' convenience we have a shuttle to Kuta Beach 3 times daily. We hope that you will stay with us... More

Sydney
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 April 2012

We stayed here for 5 nights from the 5th of April. We are regular travellers who stay in mid range hotels. We had made our booking here about 4 months earlier but when we arrived we were told that our Deluxe pool view room was not available and they would upgrade us, this was fine with us. We were taken... More

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Bali Kuta Resort Hotel, Front Office Manager at Bali Kuta Resort & Convention Center, responded to this review
24 April 2012

Dear Sydneycan, Thank you for your review on Trip Advisor for Bali Kuta Resort by Swiss-Belhotel International. We apologise for the inconveniences you experienced during your stay with us. We were thought that you and your family would be more comfortable with the bigger room of a junior suite. The weather itself was unusually hot during the time of your... More

Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 April 2012

Comfortable stay in the junior suite - loved having the king size bed all for myself!! Location wasnt the best (due to the Bali one way street systems) I always use bluebird cabs (no fuss & arguments over payments) but being off the main road not many cans came by) The drains started to smell on the last night. Noticed... More

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Bali Kuta Resort Hotel, Manager at Bali Kuta Resort & Convention Center, responded to this review
11 April 2012

Dear Danistyles85, Thank you for your kind review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We are delighted to know that you enjoyed a comfortable stay with us. We would like to inform you that we do provide a free shuttle to Kuta 3 times a day. Also, we will discuss with the management about the sheet changing system,... More

Gyeongju, South Korea
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 April 2012

Stayed here for one night before we headed off the island...and we weren't that impressed. I felt like they TRY to make you feel like it's a "nice" resort, but it's all cheap. We had Ants and bugs in our bathroom..we paid extra for a better room, which then to us looked like a normal room. It was further away... More

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Bali Kuta Resort Hotel, Manager at Bali Kuta Resort & Convention Center, responded to this review
11 April 2012

Dear Eric B, Thank you very much for your review on TripAdvisor for Bali Kuta Resort by Swiss-Belhotel. We apologise for the inconvenience you had during your stay. We will take up the matter of insects in the bathroom with our pest control contractor to arrange for treatment. We hope that you would stay here again on your next visit... More

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3 of 5 stars Reviewed 25 March 2012

We were here for our honeymoon in Mar 2012... n booked a deluxe pool view room thinking deluxe meant a little bigger room .. Check in was smooth... However we were dissappointed with the size of the room as it really was tiny. Would hve preferred a bigger room n smaller balcony .. It really was not like in the... More

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Bali Kuta Resort Hotel, Manager at Bali Kuta Resort & Convention Center, responded to this review
3 April 2012

Dear Thasha1005, Thank you for your kind review on TripAdvisor for Bali Kuta Resort. Congratulations on your wedding, we wish you a long and happy life together. We appreciate your enjoying your honeymoon with us. We would like to inform you that our breakfast menu will be reviewed and the same will be done with our Internet photos. We sincerely... More

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

We looked online at this hotel and the great photos and thought "NICE". But ! We arrived at nite and were given the worst room in the place. Right next door to the stairs and elevators and breakfast. How much sleep did we get. "ZERO". So complain and shifted to another room which was much much better. The hotel is... More

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See 2 more reviews by warpak for Kuta
Bali Kuta Resort Hotel, Manager at Bali Kuta Resort & Convention Center, responded to this review
5 March 2012

Dear warpak, Thank you for your kind review on trip advisor for Bali Kuta Resort. We sincerely apologize for the inconvenience that you experienced during your stay with us. We have brought the matter of our Internet photographs to the attention of the management and we will review those photographs. We also be carrying out more staff training in order... More

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Additional Information about Bali Kuta Resort & Convention Center

Jl. Majapahit No. 18, Kuta, Bali 80361, Indonesia
Price range (per night):* S$70 - 134

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