938 Reviews
Travellers' Choice® 2012 Winner
Luxury | Relaxation & Spa
We had our honeymoon here in September 2012. What a beautiful hotel! Staff could not have been more courteous and helpful. They didnt invade your space but were there if you needed any assistance. Hotel grounds were beautiful, clean and well maintained as was our room. Would highly recommend a stay here!!
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You won't ever want to leave here. Just the gardens/pool are marvelous. Superb place and very nice staff.
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Dear Sabali69,
Warmest greetings from The Laguna Resort & Spa!
Thank you for sharing your recent experience with us on TripAdvisor and it is pleasing to learn that you had a most enriching and distinctive stay with us and that our team looked after you very well.
We do hope your good impression of The Laguna will bring you back...
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My husband and I were planning to (finally) have our delayed honeymoon in April 2012. However, on last minute we decided to take the baby with us. When we entered the room we were surprised. They prepared a swan decoration made from towels, with flowers, and massage oil, and flower petals in the jacuzzi, and prepared a baby crib as...
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Dear Nalcaide31,
Warmest greetings from The Laguna Resort & Spa!
We are glad that you and your family had a wonderful and memorable stay with us.
It is rewarding to learn that everything we offered you along your stay exceeded you expectation and we are delighted that we have contributed in some small way in making your stay with us...
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The staff and facilities are as good as you would expect from a high quality hotel and the team here are excellent. But the resort is so far removed from reality it's astonishing. The prices are ludicrous. We had eaten the finest food and drinks in Ubud for TWO for 150,000, here it is is 190,000 for a lunch BBQ...
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Dear TheRozza,
Warmest greetings from The Laguna Resort & Spa!
It concerned me greatly that your stay with us was less than perfect and that you departed our shores with somewhat a negative impression.
Our pricing structures are in line with the surrounding five star establishments and our F&B price is inclusive of 21% tax and service charge, while other...
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Stayed here March 2012, for few days. The hotel was so relaxing....lots of pools so never felt over crowded, and beach just a minutes walk away. Beach is small but clean. the breakfast buffet had so much choice. Room Service was also excellent, and staff tried to help in any way possible, and made dishes that weren't even on the...
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Dear t112p,
Warmest greetings from The Laguna Resort & Spa1
We are glad to learn that you had an exceptional and memorable stay with us and it is pleasing that everything we offered exceeded your expectation.
Thank you for your positive feedback and we look forward to welcoming you back to The Laguna Resort & Spa in the near future....
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This is the place for a relaxing holiday with all the trimmings. Great service from friendly, helpful staff. Resort is beautifully maintained with a choice of pools and a clean beach with white sand to be enjoyed. Highly recommend the buffet breakfast in the Banyubiru Restaurant, here Tya and staff are only to happy to make sure your day gets...
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Dear Anniemaz,
Warmest greetings from The Laguna Resort & Spa!
We really appreciate your favorable review regarding our resort, its grounds, and the hospitality service of our staff.
Your compliment to our staff at Banyubiru is highly appreciated and we will surely extend your feedback to our associates especially Tia. Further, thank you for recommending Banyubiru to other reviewers and...
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Terima kasih "The Laguna" We have just returned from a weeks holiday in Bali at the Laguna- Nusa Dua. It was just paradise and perfect for what we were after. A second honeymoon really! The Laguna, Nusa Dua was tucked far enough away from the hustle and bustle of Kuta and people trying to sell you anything and everything! We...
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Dear Matt_ang1,
Warmest greetings form The Laguna Resort & Spa!
We really appreciate your highlight regarding our peaceful and beautiful environment which is in line with the surrounding reviews. It is pleasing to learn that everything we offered you had exceeded your expectation and that you departed our shore with a good impression of our Resort.
Your positive feedback regarding...
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Stayed here in September 2009. Our room had personal Lagoon access which was fantastic! Personal butler was such a great service!
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Dear Travelchick79,
Warmest greetings from The Laguna Resort & Spa!
We are glad to learn that your stay in our Lagoon Access room had met your satisfaction and that our butler service had helped you create a more personalized and memorable experience.
This is always rewarding to hear such compliment regarding our butler which is in line with the surrounding...
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We arrived at the Laguna in early April after a short stop-over in Singapore where we had stayed at the St Regis. We were very impressed with the greeting we received from the reception staff; being welcomed with a drink and some cold towels. Check-in was swift and we were quickly shown to our room.
The Room:
No complaints really....
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Dear d_a_taylor83,
Warmest greetings from The Laguna Resort & Spa,
Thank you for taking some of your precious time to write a thorough review regarding our Resort on TripAdvisor
We are glad that you both had a wonderful and memorable honeymoon at our Resort and we really appreciate your very positive feedback regarding our resort, grounds, facilities, and hospitality service....
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Our stay at the Laguna Nusa Dua was wonderful. The beach was spectacular and there are so many pools to swim in at the property that you can have a different experience everyday. The staff was wonderfully friendly and helpful and the property was impeccably maintained. The only thing that I think needs some improvement are the menus. The menus,...
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Dear AmylnShanghai,
Warmest greetings from The Laguna Resort & Spa!
We are glad to learn that you had a wonderful stay with us. This was a pleasure to read your positive feedback regarding our Resort, pools, and especially our staff which will surely boost their spirit in giving the better hospitality service for your next stay.
Thank you for the...
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92% recommend
86% recommend
93% recommend
