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Pantai Mutiara

Km 12 Cisolok Pelabuhan Ratu, Sukabumi Indonesia

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#3 of 4 small hotels in Sukabumi
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Property amenities
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Laundry service
Room features
Air conditioning
Room service
Room types
Non-smoking rooms

Location

Km 12 Cisolok Pelabuhan Ratu, Sukabumi Indonesia
Pantai Mutiara
Getting there
Soekarno-Hatta Intl Airport
97.8 km
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znibra wrote a review Jun 2015
Bogor, Indonesia32 contributions1 helpful vote
Kamarnya tidak seperti yang diharapkan begitu juga fasilitasnya, tidak sebanding dengan harganya. Dari semua itu, hanya staff nya aja yang ramah dan mau membantu. Kolam renangnya juga kotor dan ga bisa dipake. Klo posisi hotel nya bersebelahan dengan pantai sedikitnya bisa mengobati rasa kecewa.
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Date of stay: June 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ismndr wrote a review Apr 2013
Depok, Indonesia64 contributions13 helpful votes
Last saturday (27th april) i stayed at this hotel. First, i never hear about this hotel, just read some review which was not good enough. I took standart room. There's no key for the door, no cabinet, small mirror on the wall, humid floor, no AC just fan. Ok, its bad idea. Then i switched to VIP Renovasi room with AC, but the condition not so different, walaaa...i got cabinet in this room but the tv doesnt work. Bathroom section, no shower so you can use bailer if you want to take a bath, fyi the water smells like rusty pipe. Personally, i'm not going to recommend this hotel for you guys.
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Date of stay: April 2013
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Halden wrote a review Nov 2011
Houston, Texas6 contributions4 helpful votes
This is my first review on Trip Advisor, and I don't normally like to make negative reviews, but I feel like people deserve to know what they're getting in to if thinking about booking this hotel. We booked this hotel with their management office in Jakarta with only having photos from their website. We weren't expecting luxury, just a simple clean place to stay for a couple days while enjoying the beach. At first glance, the Pantai Mutiara looks like a decent place - they have a pool, a nice looking dining area, and attractive looking Javanese style buildings. All things fall apart however when going beyond casual inspection. Inside and out, the place is really falling apart. Though well staffed, the employees spend most of their day sleeping or watching television. It is also difficult to tell the difference between hotel employees and people who work at the street-side food stalls outside the hotel, as it seems that the food stall workers spend as much time at the hotel as they do at their stalls, and the hotel employees (including the manager) spend much of their time sitting at the food stalls chatting. When our shower didn't work (no water whatsoever), this was a complete surprise to the front desk staff and maintenance staff, even though it also turned out that the showers in other rooms didn't work either. When they did finally fix it, they were happy to leave us with a disappointing spray that if sprayed horizontally only went 2cm away from the shower head before gravity sent it to the uncleaned floor. The hot water simply did not work. The pool constantly had the cleaning equipment in the water, but it was clear that the pool had not been cleaned in weeks. Our room had rust stains all over the bathroom, mold, fixtures that hadn't been cleaned in... who knows how long, hornets nests being built on the inside wall of the room, and cracks around the doors and windows allowing mosquitoes to come in. The room had clearly not had anything more than a quick sweeping for a very long time, as behind the bed, under furniture and the corners of the rooms were full of dust and obvious signs of past occupants (food wrappers, sunscreen bottles, etc.). Lastly, breakfast was advertised as included with the room - and it was - but included only two pieces of toast (that wasn't even toasted!) and weak coffee. The saddest thing about this place is that all of these problems could have easily been prevented. Basic maintenance using the staff already on hand would have kept this hotel looking beautiful, but each person working there walks past these signs of disrepair constantly, and it looks like they have been doing so for a long, long time. I really hope they can turn it around, because the place has real potential... Unfortunately by now, the cost to do that will be quite substantial because the place has been let go for so long.
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Date of stay: November 2011
Value
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Location
Cleanliness
Service
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Trip type: Travelled as a couple
Room Tip: Try across the street!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
IndonesiaJavaWest JavaSukabumi
NUMBER OF ROOMS
25
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PANTAI MUTIARA: See Reviews and Traveller Photos (Sukabumi, Indonesia) - Tripadvisor

Frequently Asked Questions about Pantai Mutiara
What are some of the property amenities at Pantai Mutiara?
Some of the more popular amenities offered include a pool, an on-site restaurant, and room service.
What food & drink options are available at Pantai Mutiara?
Guests can enjoy an on-site restaurant during their stay.
Are there opportunities to exercise at Pantai Mutiara?
Yes, guests have access to a pool during their stay.