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All 44 Surabaya hotels »

TS Suites

4.0 of 5
Hayam Wuruk no. 6, Surabaya 60242, Indonesia
Hotel amenities
TS Suites
Ranked #2 of 44 hotels in Surabaya
4.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    18
    9
    0
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Date Rating
London, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 10 May 2012

TS Suites is a modern and comfortable hotel, located on Town Square, with plenty of international restaurants and cafe', a very furnished supermarket and even a cinema. The hotel staff is friendly and efficient, the rooms are very comfortable and with a modern design, free wifi and an interesting large bathroom with sliding door to the bedroom. The breakfast is... More

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Albert Siregar, General Manager at TS Suites, responded to this review
12 May 2012

Dear Mr. John R First of all we'd like to thank you for choosing TS Suites Surabaya. Your generous compliment is highly appreciated. We surely hope that you thoroughly enjoyed your experience at TS Suites Surabaya and that we have exceeded your expectations as far as our service and facilities are concerned. However your feedback is highly valuable for us,... More

Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 12 April 2012
3
people found this review helpful

Although there are plenty of branded hotel to choose in Surabaya, but this hotel has the quality & service alike with almost half the price. Located in one of food & hangout place in Surabaya is just another bonus. The rooms are well furnished & modernly designed. The In-room Wifi connection for free. The hospitality from the moment you checking-in... More

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See 2 more reviews by DrTjokro for Surabaya
Albert Siregar, General Manager at TS Suites, responded to this review
21 April 2012

Dear DrTjokro, Warmest greetings from Hotel TS Suites Surabaya. We would like to extend our gratitude for your generous compliments. It is always in our hearts to make sure all our guests are as pleased as you are. We are delightful that our services and facilities could suffice all your need during your stay with us. We will do our... More

Dubai, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 April 2012
4
people found this review helpful

I was there from 29-31 March 2012. Very comfortable room , great design and very well appointed. The attached Mall with many restaurants is a fringe benefit. It was good to be greeted by helpful , smiling staff at Reception desk. Thank you Mr Albert Siregar and team. Will see you again. HK Chopra Dubai, UAE. More

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Albert Siregar, General Manager at TS Suites, responded to this review
12 April 2012

Dear Mr. Chopra, Warm greetings from Surabaya Indonesia. We are very grateful to have your positive review and comment, and to know that you enjoyed your stay at Hotel TS Suites Surabaya, as well as the attached Surabaya Townsquare. For sure we will improve immediately on what you give highlight point and suggest to us. Again thank you very much... More

Klang, Malaysia
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 April 2012
2
people found this review helpful

Clean room, like the bathroom design, bathtub in the middle with Japanese sliding doors. But don't quite like the closets for clothing in the bathroom, and open style bathroom. Hotel is attached to the shopping mall, very convenient, and with some 24HR restaurants. Staffs are friendly, but the lobby is a little confusing because it was attached the mall. Breakfast... More

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Albert Siregar, General Manager at TS Suites, responded to this review
12 April 2012

Dear Mr. Mr JerryTheWalker Greetings from Hotel TS Suites Surabaya. It is always a great pleasure to have you stayed with us. All your compliments and suggestive inputs are highly appreciated. We will take deep concern to your input about our breakfast, as for now we currently have smoking and no-smoking section at our restaurant. Again thank you for choosing... More

Medan, Indonesia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 March 2012
2
people found this review helpful

I stayed in this hotel on 18-19 March 2012. Upon arrival, we got served hot towel and welcome drink. Very impressed with the modern room design. This hotel is smoke-free hotel and we have mini-bar for free and reload every day. Breakfast was good but I think they can improve to be better. The hotel was attached with Surabaya Town... More

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Albert Siregar, General Manager at TS Suites, responded to this review
30 March 2012

Dear Mr. David, Greetings from Hotel TS Suites Surabaya We are very much grateful that our Hotel could meet your need during your stay in Surabaya. We will maintain and improve our services to ensure all our guests are as pleased as you are. Your input regarding our breakfast is highly appreciated, and we will do our best to improve... More

KL
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 22 March 2012
2
people found this review helpful

We arrived at the Surabaya airport after flying with Air Asia. There are 2 semi official taxi booths just outside of the exit and I was charged R90,000 (US$10/-) to goto the hotel, the good thing is they knew exactly which hotel I meant. The trip took around 40min to the hotel, traffic is pretty bad in Surabaya (Not India... More

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Albert Siregar, General Manager at TS Suites, responded to this review
30 March 2012

Dear Mr. Keith, Greetings from Hotel TS Suites Surabaya. It is a great pleasure to have you stayed with us. Our main mission is to ensure our guests are endlessly indulged during their stay in Hotel TS Surabaya as well as within the integrated Surabaya Town Square. All your compliments and suggestive inputs are highly appreciated. We will take deep... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

TS Suites Hotel is a luxury hotel. It is located in the central of Surabaya, it does not have a swimming pool but it does have a large bath tub =). I stayed on the 10th floor. It does have a gym but not that complete. I didn't eat the breakfast so not sure about their quality. The Positives: 1.... More

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Albert Siregar, General Manager at TS Suites, responded to this review
5 March 2012

Dear Mr, Greetings from TS Suites Surabaya, First of all we would like to extend our gratitude for choosing TS Suites Surabaya. We prepared all the service and facilities for you to experience our Endless Indulgence of TS Suites by our extra thought that makes the difference. Your compliments and suggestive input towards TS Suites are highly appreciated. We promise... More

Aalen, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 26 January 2012
4
people found this review helpful

When I arrived in my room I was overwhelmed. The rooms are amazing nice and perfect clean. Such a bath room I never saw in a hotel before. All employees of the hotel were very friendly and helpful. Everything you like for brakfast is available at breakfast buffet. Minibar was well equipped. Furthermore the hotel is connected to a mall... More

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Albert Siregar, General Manager at TS Suites, responded to this review
7 March 2012

Dear Mr. Frank Michael Warm greetings from Hotel TS Suites Surabaya, We are grateful that you are pleased with our services and facilities. Our only concern is your endlessly indulgence during your stay with us. Thank you for choosing Hotel TS Suites Surabaya, and we are looking forward to serving you again on your next time to Surabaya. More

jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 January 2012
4
people found this review helpful

TS is my 2nd home. full smile services, welcomes you with such friendliness , easy access to all kinds of foods, fast foods to gourmet meel, drugstores, clothing store, supermarkets, all in 1 place. Can't find anywhere comparable to this place. Feels like going home all the time I have to stay in Surabaya. More

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Albert Siregar, General Manager at TS Suites, responded to this review
7 March 2012

Dear Mr Bestnando Warm greetings from Hotel TS Suites Surabaya. It is a great honor for us to be called your second home. We will maintain and improve all services and facilities in hope that our entire guest will be satisfied as you are. Thank you for your generous review, and we are looking forward to have you stay within... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 November 2011
4
people found this review helpful

nice room, great bathroom, simple, directly to townsquare . nice place to stay, not lots of traffic around. amazed with the bathroom, they even provide u with bathsalt. amazing the look-small-hotel, comfortable and nice More

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Additional Information about TS Suites

  • Ts Hotel Surabaya
Address: Hayam Wuruk no. 6, Surabaya 60242, Indonesia
Price range (per night):* S$117 - 209

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