Overall stay was pleasant. good room product, free minibar which is a plus service, clean & modern room using recycle paper amenities concept in the bath. I had a room overlooking the small pool but the hotel is not for a smoker in the room cause you have to sign for a statement of smoking regulations in hotel. Free Wifi... More

very nice hotel. very friendly staff. located strategically in East Surabaya, not far from Tunjungan Plaza. free minibar every day (cant find in any other hotel). breakfast is standard. free wifi, but you need to ask for password and it changes every day so you need to ask for new password every day - it's quite troublesome actually and the... More

Overall we had a pleasant experience staying here. It's a fairly new hotel in a very strategic location, walking distance to BG Junction and a rickshaw's ride away from Tunjungan Plaza, the biggest shopping mall in Surabaya. Outside the hotel one can walk down or like we did, get into a rickshaw (becak) and experience the various Surabayans culinary on... More

My group has 4 person and we booked a family suite and only paid about s$30+per person. The suite was huge!! Very spacious and nicely decorated in a contemporary, chic way! The toilet was also huge with a long bath tub and seprate shower area! Everything looks very clean, big and nice. There were free wifi :) and the bed... More

stayed here for 3 nites in Feb 2012. The hotel looks still new. Not a big hotel but nice and simple. the rooms are simple and modern decorated. free mini bar is given everyday (some chips and 2 drinks). Breakfast is also nice with a few local dishes. wifi is FREE. Spa is available and a small pool. lots of... More

Although it was just a one night stay, my friends and I enjoyed the hotel a lot. Prime Royal Hotel is a boutique hotel with swimming pool and spa etc. Everything looks new, clean and very modern. My friend and I (4 of us) stayed in the family suite which was huge! The beds are very comfortable and everything at... More

we book this hotel lastminute via phone we paid idr699.000 i think overpriced room was big but had mosqitos big lcd tv big bed clean floors very modern had internet too and cooler/mini bar good ac we came here very late 2am the lobby was in darkness and mosqitos evrywere we did not stay long to get food we had... More

Nice hotel, the staff was very friendly and as helpful as they could be considering.. After the ride from the airport we received a very friendly greeting and a delicious glass of watermelon juice. With a bit of sweet talking from my husband we were given an upgrade, which is always nice. I would agree with some of the other... More

About a 45 minute taxi ride from the airport (92,000RP). We were offered a welcome drink and cool washcloths while we checked in. The room is a good size, clean, with a/c, WIFI, shower, safe, balcony, TV and fridge. Snacks are free and breakfast is included. Bed is on the firm side, there’s plenty of hot water but there is... More