A really fantastic place! Beautifully restored, impeccable service, great location - we loved everything about this hotel and hope to go back! The only thing I had a problem with is the AC was so cold, anit's sn when turned off was still freezing. Perhaps it's due to those thick Dutch-construction walls...but it was difficult for me to hang out... More

I may never be able to afford to stay at Raffles in Singapore, but this is definitely the next best thing....it may even be better! After some teething problems, my two night stay here was a treat.I arranged via email to have a driver from the hotel pick me up at Surabaya Airport but no one was waiting for me... More

Once u come to this hotel, u'll feel the scent from the past. The architecture, furniture, lighting...all just so perfect. Located in Tunjungan Street, which has been the center of crowd since the old time, this hotel can be easily reached from many place. The service and the food are also excellent, a minor renovation and I'll give it an... More

We stayed at the Majapahit last month and it really does live up to expectation. After a long haul flight, it was a joy to arrive as everything went so smoothly from the prompt and comfortable airport pick up to the Manager meeting and welcoming us as we arrived. Rooms are very similar to Raffles in Singapore - but affordable!... More

This is still 5star hotel even may have old classic looks, infact if we know the history, it's the best hotel in Surabaya during past time, especially in Dutch time. But modern traveller may didn't like it's apperance... look's so classic but not in old and dirty appearance. All room is well and clean furnished. Location is very good in... More

If you like the Old colonial you feel right at home here. This is what makes travelling all worth while. While outside hectic Surabaya makes you wonder why you wanted to be here, inside it feels like heaven. This is what the garden of Eden must have looke and felt like. Friendly and capable staff. Big rooms, clean and comfortable.... More

Stayed here from 28-30 April 2012 based on positive reviews that I have read. it's just like what was described, great place with very important history, great staff, garden and food (ooh the sop buntut goreng!). Conveniently located, literally across Tunjungan Plaza (the biggest mall in town). I spent half my time just stayed in and still enjoyed my holiday... More

I loved everthing about my one night stay at this hotel. There was the professional friendly staff, a wonderful spacious garden view room, a nice restaurant, and good breakfast selection in the morning. I stayed here for a one night before flying out to Lombok, but if I had a need for a longer stay in Surabaya, it would be... More

The traffic in Surabaya assaults the senses, making for something akin to bedlam; you cannot escape it. This hotel is a serene refuge from all of that. This hotel is the birthplace of modern Indonesian history, and presents in such a friendly, peaceful, yet professional manner. On arrival you are presented with a refreshing hand towel and a free cool... More