The hotel has the Roman style architecture. Place is really big, esp.the halls...but looks GLOOMY. Since it was a pre-booked accommodation from a voucher website, we were provided a bedroom good for three persons. Thank you for providing us an extra bed for our teenage son. What we don't like is you gave us all in all 3 separate beds.... More

Though this is a 4 star hotel and so called one of the top hotel in batam.. it's just so-so n I will not visit again. It is clean n quite nice but in hotel, no towel! called many times to hse keeping but in no vain. Complained to recep, a lady just told me coolly that they have run... More

Turned up at the desk with no reso,no problem for me or the over 12 or so with me.After 45 onboard it was gunna be great to have a big bed in a room alone....pitty i cant remember a lot but i can gurantee the bed was comfortable, only stayed the one unmemorable night....

Hi All, I stayed in this hotel in 2012. The room we stayed in was small but heh, all you need is a bed to sleep in and a decent shower, and we had that. No complains there. Breakfast was good, reasonable variety. Didn't get to try the spa even though we had coupons because we couldn't get a slot.... More

My partner and I stayed in standard room on 24-26 May 2013. We wanted to have a deluxe room but the hotel is fully booked and we will have to stay in a standard. Do take note that standard room does not have a queen/king size bed, instead it's 2 single sized bed. Our request for a non-smoking room is... More

Room is very smelly. Bathroom water is very dirty, look at my photo. Worst hotel we ever seen. Staff said every room is the same, so there is no need for us to change room. We bought the Batam trip via Groupon.sg. Regretted..

We stayed for a night at this hotel as part of a deal package to Batam. The entrance to the hotel was very grand with a massive lobby. Instead of the usual reception counter, there are tables and chairs where you sit comfortably while the receptionist checked you in. Check-in is a breeze. The receptionist speaks good English and is... More

Got this hotel via a deal. The hotel is not centrally located but it is a 15 mins walk from the Mega Mall. The lobby is big and massive. It is quite grand but the rooms are not remotely close to being as nice as the lobby. The room we got was tiny, without window and the single bed was... More

The room is spacious and nice, bed is comfortable. However the running water is actually yellow. Wanted to use the bath tub but the water turned out yellow and same for the tap water. When we called the concierge, we had to call twice before their so called engineer came up to check and fix the problem. The "engineers" spend... More