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AP Premier (FKA Novotel Batam) (Travelodge Batam)

Jl. Duyung Sei Jodoh, Batu Ampar, Riau Islands Province 29453 Indonesia
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Traveller (596)
Room & Suite (217)
Dining (72)

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About

#2 of 9 hotels in Batu Ampar
Location
Cleanliness
Service
Value
Relax in comfort, close to the Harbour Bay Ferry Terminal, only 45 minutes from Singapore. Your modern, airy room gives you and the family the space you need to stretch out. A spa treatment or drinks among the columns of the spacious lobby are great ways to unwind in Batam.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Kids stay free
Free shuttle or taxi services
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Indonesian, Malay
959Reviews16Q+A100Room tips
Traveller rating
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Miss J wrote a review Yesterday
1 contribution
Ms Joyce the Receptionist gave us the BEST service we even got a complimentary fruit platter from her 🥰 the room was cozy and well designed especially the bath room, we loved the bath tub 🥰 the breakfast was nice and there were a lot of options; we loved the fried rice and the porridge especially 🥰 overall it was a really pleasant experience staying at AP 🥰 oh and please send our regards to Ms Joyce 🫶 my husband and I look forward to coming back there ✨
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curiosity11376617989 wrote a review 17 Mar
1 contribution
Nice and quiet hotel, best for weekend staycation. Convenience and safe location for family with kids. Like to give a thumb-up for their security check for every vehicle entry into the hotel. Hotel Staff were friendly and amazing, that after few stays of less than 5, they can remember me by getting my check-in smoothly, especially Ms Yuli, she even got my room ready before my arrival on 14Mar24. Highly commendable of her service.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mobile02443848673 wrote a review 10 Mar
1 contribution
We spent 2 nights here with family and I must say that everything was excellent! From the cleanliness of the room, with comfy bed and pillows to excellent customer services from all staff especially Front Desk! They are a very dedicated team that will go the extra mile to meet you and your families need. Not forgetting the Breakfast, it was wonderful and they had a wide selection of food! Overall this is a great hotel and it was truly an awesome experience for me and my family! I would recommend to my friends and will definitely go back soon. A Big Thank You!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 days ago
Dear Mobile02443848673 Thank you for taking your time to make this comment and share your experience with us. We are delighted that you were impressed with our service especially to our staff. It is our goal to make all customers happy, satisfied and have memorable experiences during your stay at Ap Premier Batam. We look forward to welcome you again. Best regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John Isaac J wrote a review 10 Mar
Calder Bridge, United Kingdom1262 contributions82 helpful votes
+1
AP Premier, Batam. What strikes you first is how spacious and quiet the hotel is, you can get lost in the common areas and I’ve never had to wait for a table at breakfast during a full house. I knew this place when it was a Novotel and I was a long term guest, back then the rooms were state of the art, when Travelodge took over I came back for a few days to find they were doing some renovation, I say renovation the rooms got a facelift and the bathroom not even half a facelift, there was a new sink and taps but the old bathtub with an over bath shower and yellow curtain remains to this day. Don’t put your bathmat too close to the bathtub because when you run the shower the water flows around the top of the bathtub to collect on the floor making it a wet room. The wifi is (sometimes) adequate for e-mail or onward bookings, the TV picture is as poor as it always was, the air con temperature control is inactive, you can switch the fan from 1 to 3 or shut it down altogether, I was unable to plug in my computer power cord because the socket is down in a tight square space and the cable clashes within it. The beds are comfortable and the bed linen bright but the towels are old as are some of the furniture and fittings. It seems that maintenance issues such as a broken bedside shelf or water leaks in the bathroom are not being communicated from housekeeping to maintenance or maybe the plumbing & etc is just too old to fix? No longer state of the art I’m afraid, somehow they are hanging on to their 4 star rating, I have given it a sentimental 4 stars for the friendly and helpful staff but really it’s a 3.5 or less for the hotel overall.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Damianus i wrote a review 4 Mar
1 contribution
One of best hotel i've ever stay in Batam with it's location and helpful, friendly, profesional team. Either from Front Office team such as : Ms. Joices, Ms. Wani, n Ms. Riani. And also from Restaurant team such as : Ms. Karen, Ms. Rani, and others
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 days ago
Dear @Damianusi2024 thank you so much for your very kind review , and for your amazing comments regarding the hotel. Thank you for especially mentioning Joices,Riani,Wani,karen & Rani and for recognising her individual contribution to making your stay with us an enjoyable one, We hope to see you back with us again soon. Best Regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe S wrote a review Feb 2024
1 contribution
Firstly would like to thank the team of frontline staff that you have in AP Premier. They are nice and have been very helpful during my stay. Especially staff like Joice who think fast and made a quick decision by not making me wait too long when there was a issue with my room. Thank you Joice! 1} And also i would like to share my views on the hotel Kitchen timing like Extending till 1am where it closes much earlier now. Sometimes many of us fell hungry and there's no where to go at that hours. Hope you can look into that. 2) The Toilet looks vey old and it spills everywhere even the shower curtains are close. The towels looks bad too. 3) Lamp shades in the rooms are not fixed properly and its loose. 4) In some rooms the TV are way to small for the room.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: ITS A GOOD HOTEL WITH GOOD FOOD AND STAFF.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 days ago
Dear @x2924EPjoes thank you so much for your very kind review , and for your amazing comments regarding the hotel. Thank you for especially mentioning Joices and for recognising her individual contribution to making your stay with us an enjoyable one, We hope to see you back with us again soon. Best Regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neil W wrote a review Feb 2024
1 contribution1 helpful vote
This was my first time staying at the AP Premier Hotel, Batam. My hotel room was clean and spacious. All staff that I engaged with were friendly and professional. The choices for breakfast and the service were outstanding. The customer service provided by the Hotel’s reception staff was excellent. A special mention goes out to (CSO) Ms Joices. She was helpful, friendly and pleasant. It was never too much trouble to assist with my requests. She is a valuable asset to your hotel. I highly recommend AP Premier for your stay in Batam.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 days ago
Dear @Neilwd3186yw thank you so much for your very kind review , and for your amazing comments regarding the hotel. Thank you for especially mentioning Joices and for recognising her individual contribution to making your stay with us an enjoyable one, We hope to see you back with us again soon. Best Regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrs Dino wrote a review Feb 2024
Singapore, Singapore2 contributions
+1
Upon entering the hotel lobby, I was enveloped in a comforting embrace of hospitality, greeted by friendly smiles and a genuine warmth that set the tone for a delightful stay. Their thoughtful gesture of adorning our room with exquisite decorations for our 15th wedding anniversary created an enchanting ambiance. To top it off, the delightful surprise of a specially crafted cake delivered to our room was the sweetest touch, making our celebration truly memorable. Grateful for the extra mile they went to make our stay extraordinary.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 3 weeks ago
Dear Mrs Dino Thank you for taking your time to make this comment and share your experience with us. We are delighted that you were impressed with our service especially to our staff and Facilities. It is our goal to make all customers happy, satisfied and have memorable experiences during your stay at Ap Premier Batam. Once Again Happy Anniversary and We look forward to welcome you again. Best regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Resort18427116331 wrote a review Feb 2024
1 contribution
AP Premier is the best ever 4 star hotel with wonderful cozy rooms, excellent hospitality and unmatchable customer service with humbleness. All of us felt right at home with our 3 nites stay. The breakfast was superlicious with variety of servings to choose from. We will be making plans soon back to Batam!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 weeks ago
Dear @Resort18427116331 Thank you for taking your time to make this comment and share your experience with us. We are delighted that you were impressed with our service especially to our facility & staff. It is our goal to make all customers happy, satisfied and have memorable experiences during your stay at Ap Premier Batam. We look forward to welcome you again. Best regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alex a wrote a review Feb 2024
Singapore, Singapore3 contributions
Location: 5/5 (Near malls like Nagoya and Grand Batam) Service: 5/5 Special shoutout to Joices who attended to most of our needs during our stay! My wife is allergic to gluten and she reached out days before our stay to ensure all dietary restrictions were covered! She also ensured the kitchen and servers were all notified of my wife's needs and prepare them beforehand. Honestly think she deserves a raise! Thanks for being so attentive towards your guests needs! Rooms were also clean and well kept during our stay. Breakfast selection were also decent. Overall highly recommend AP for anyone considering!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AP Premier Batam, Owner at AP Premier (FKA Novotel Batam) (Travelodge Batam)
Responded 4 weeks ago
Dear @AisforATY thank you for your wonderful review, and for your very kind comments about the hotel, its facilities and services. Thank you also for mentioning our staff , it means the world to all of us to hear those comments . Thank you for especially mentioning Joices, who are fantastic members of staff , with a commitment to customer service which makes us very very proud. I do hope you are able to retun to us soon . Best Regards, Taromi Anggara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$50 - S$59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel batam, hotel accor batam, batam novotel
FORMERLY KNOWN AS
Hotel Novotel Batam
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamBatu Ampar
NUMBER OF ROOMS
254
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AP PREMIER (FKA NOVOTEL BATAM) (TRAVELODGE BATAM) (S̶$̶4̶4̶) S$33: UPDATED 2024 Hotel Reviews, Price Comparison and 623 Photos (Batu Ampar, Indonesia) - Tripadvisor

Frequently Asked Questions about AP Premier (FKA Novotel Batam) (Travelodge Batam)
Which popular attractions are close to AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Nearby attractions include Nagoya Hill Shopping Mall (1.1 km), Funworld Nagoya Citywalk Batam (0.9 km), and Brewsky & Co (0.8 km).
What are some of the property amenities at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Yes, free parking is available to guests.
What are some restaurants close to AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Conveniently located restaurants include Altitude Rooftop Bar & Lounge, Goji Kitchen & Bar, and Common Space Coffee & Bar.
Are there opportunities to exercise at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does AP Premier (FKA Novotel Batam) (Travelodge Batam) have airport transportation?
Yes, AP Premier (FKA Novotel Batam) (Travelodge Batam) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Yes, dry cleaning and laundry service are offered to guests.
Does AP Premier (FKA Novotel Batam) (Travelodge Batam) offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AP Premier (FKA Novotel Batam) (Travelodge Batam)?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to AP Premier (FKA Novotel Batam) (Travelodge Batam)?
Many travellers enjoy visiting Nong Isa Cemetery Complex (8.6 km).