I had to change room 3 times in order to get one without cockroaches. In the end I had to point out to the manager that my reservation stated single occupancy - just me NO cockroaches!! Standard of cleaning very poor - hence the cockroaches. I dont think that the bathroom tiles have been cleaned properly since the hotel was... More

You can smell cigarette odors ever since you step into the lobby, room hallway, restaurants, people are freely smokes; the receptionistnever smiles, the brekfast is ok,lack of options and the coffeeis terrible More

For the first time in my life, the first thing I did when I entered my room was to open my laptop and start looking for another hotel. Too bad...... the Asean Tourism Forum was in town (I was part of it) and hence no rooms could be had for these dates. The staff while friendly, stop at being just... More

Feel it new. Looks nice. Room not big, but well appointed and clean. Staff was very attentive at check-in. Get welcome drink on arrival. Don't like shower here so much, but acceptable. This is good and reliable 3-star hotel with attentive staff. All of my request was conducted withing few minutes. More

Our room was very tiny, however it's nicely decorated that it seemed to be SLIGHTLY larger. :-) Nice strong shower, for sure! Although the bathroom had some sort of... urine smell... when we first walked in. The workers were very friendly and genuine. Breakfast was OK... the Indonesian food was tasty and yummy, the western food made me confused... who... More

Staff is very friendly, but very unorganized. Rooms are fine especially considering that this is Manado. Word of advise: skip breakfast and go eat some were els More

I just want to say that I had a wonderful experience there. Everyone is so friendly - from the staff who cleaned my room, to the girl who delivered the food to my room, the staff at the counter who always say hello with smiles, and the staff at the door etc. Sorry that I didnt manage to get your... More