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All 31 Manado hotels

Swiss-Belhotel Maleosan Manado

Jalan Jenderal Sudirman Kav.85-87, Manado 95122, Indonesia
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Swiss-Belhotel Maleosan Manado
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Ranked #7 of 31 hotels in Manado
Most recent review
5 of 5 stars Reviewed 9 June 2013
Maltese1 Sliema, Malta
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61 reviews from our community

    Trip type
Traveller rating
    10
    38
    10
    2
    1
Date Rating
Sliema, Malta
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 9 June 2013

This was a great choice in Manado. Centrally located in Manado, the hotel staff speak great English, food for breakfast is brilliant, rooms very tastefully decorated and hotel itself it very nice indeed. Highly recommended!

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Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
12 June 2013

Dear Maltese, Warm Greatings from Manado... On behalf of all the Manado team, i would like to sincerely thank you for your stay with us. it is very encouraging for us that you enjoyed our product and service during the stay. we always try to give our best for our value guest. Thank you very much for your share experience,... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 31 May 2013

My dealings with Swiss-Belhotel Maleosan Manado remain positive and overall I was more than satisfied by my experience at the hotel. The rooms provided were good quality. We organized two international workshops at the venue. The workshops went smoothly and without issue. The staff was very friendly overall and ensured issues were addressed promptly. I will like to point one... More

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Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
12 June 2013

Dear Mr. Saqib, Warmest Greetings from Swiss-Belhotel Maleosan Manado... Representing the Manado team, i would like to sincerely express our gratitude to have you stayed in our hotel. it's a honor to us to have a such a positive feedback from your experience during the stay. it is our goal to make your moment with us such a pleasure. we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2013

Stayed here for 3 days and 2 nights. I had a bit problem when I checked In. I booked from Jakarta for a smoking room and reconfirmed by this hotel, but the reception said that all smoking room are occupied. They asked me if I would like to upgrade my room to a junior suite room. I told them that... More

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Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
12 June 2013

Dear Mr. Edwin, Warmest Greetings from Swiss-Belhotel Maleosan Manado... On behalf of our team, i would like to express our gratitude for your stayed in our property. we apologize for the inconvenience that you may experience during the stay, that would never happen again. we will improve our communication skill to avoid similar matter occur. Thank you very much for... More

Jakarta
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 April 2013 via mobile

Stayed here for three days and was upgraded to a Deluxe room. This hotel is located in downtown and can be a very good base for business and leisure. The hotel room was big, the bed was comfy and the design was also nice. On the contrary, I found that the bathroom was very basic, nothing special. To make it... More

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Elwas, General Manager at Swiss-Belhotel Maleosan Manado, responded to this review
7 April 2013

Dear Mr. Donny S Thank you very much for staying in our property during your business trip to Manado and I do appreciate your feedback of your stay> I found it very useful to improve our products and services. I have changed the Dim Sum to Sio May by this Monday. Regarding the bathroom, I have instruct to my team... More

Hinsdale, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 22 February 2013

Room and facilities okay but drain clogged and shower didn't work although fixed promptly. Breakfast was okay - hotel feels tired and run down. Staff is slow - waited at desk to check in even though several staff on hand. On Friday night, hotel blasted karaoke and band music which kept me from sleeping even though I was on the... More

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Elwas, General Manager at Swiss-Belhotel Maleosan Manado, responded to this review
17 March 2013

Dear Mr. Terry K warmest Greetings from Manado... On behalf of my team, I'd like to sincerely thank you that you had stayed in our hotel on your trip to Manado. I also would like to thank you to have shared your feedback as to your stay and I found it useful to improve the quality of our service. I... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 11 December 2012

1. Staff Service Never found hotel staff so helpful as the people here. Case in point: I was checking out very early in the morning. The night before, I contacted the front desk to settle my bills and to reserve a taxi so I could have a quick getaway in the morning. After I completed my business, unexpectedly she asked... More

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Thamrin A, IT & E-Commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
12 December 2012

Dear Mr. Stephen, Warmest Greetings from Swiss-Belhotel Maleosan Manado... At first, it's a great honor to have you stayed in our property, many big thanks for your trust in us. we are very appreciate for your time to sharing your experience on Tripadvisor. Actually we did train our staff to exceed guest expectation, to meet what the guest needed, and... More

Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 30 November 2012

staying in the hotel for 5 days I notice some aspects such as: while our team arrived the waiters is to slow to respond too the guest,( our group even not given welcome drink which I notice later that every guest given) we are in the group which are very tired after long flight. While our team arrived we have... More

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Elwas, General Manager at Swiss-Belhotel Maleosan Manado, responded to this review
8 December 2012

Dear Mr. Mike Nathan Warmest Greetings from Manado... I do thank you to have your valuable feedback in regard to our service during your stay with us. I do apologize for the such inconvenience and I myself will ensure that the such situation does not occur in the future. I will review the number of my front office staffs so... More

Springhill
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 November 2012

I had been there for business trip for a week, it was a good hotel with good staff services and good attitude. hotel provided free wifi the lobby it good and nice welcome drink. staff are friendly and nice very helpful it love them. However, breakfast is not good not variety of food has set in line buffet...

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Thamrin A, IT & E-Commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
11 December 2012

Dear Mr. Brown, Warmest Greetings from Swiss-Belhotel Maleosan Manado... On behalf of Swiss-Belhotel Manado team, i would like to extend our gratitude to have you stayed in our hotel.it is a great pleasure to hear that you have a good experience during your business trip in Manado. Regarding the breeakfast, we already increase the variety of menu to meet the... More

Balikpapan, Indonesia
1 review
4 of 5 stars Reviewed 14 November 2012

All the crews are very polite and helpful. They really try to fulfill all your needs. I arrived around 11pm and have no problem checking in. The room is tidy and clean, nothing to complain about. Breakfast is OK, they have both local and western food. Stayed for 2 nights on November 2012, traveled with family. Would I go back... More

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Thamrin A, IT & E-Commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
11 December 2012

Dear Ms. Juliani, Warmest Greetings from Swiss-Belhotel Maleosan Manado... Representing Swiss-Belhotel Maleosan Manado team, i would like to sincerely express our gratitude, for your credence to our property as a place to stay. it is a pleasant to know that you have a excellence experience during your stay with us. we would like to give our very best to meet... More

Jakarta
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 24 October 2012

I was upgraded to the executive room from a deluxe and the room is massive. Very nice and clean. The pool size is decent and the gym looked nice (I didn't get a chance to use the gym). Unfortunately the hot water is not hot enough. It's not a big deal since it's hot there anyway, but it's nice to... More

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See 2 more reviews by blueplanettraveler for Manado
Thamrin A, IT & E-Commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review
11 December 2012

Dear Blueplanettraveller, Warmest Greetings from Swiss-Belhotel Maleosan Manado... On behalf of Swiss-Belhotel Manado team, i would like to sincerely thank you for your stay with us. we will always give our best to fill what the guest need, preventing any inconvenience that you may experience, like our motto "OUR PRIORITY IS YOU". it is our commitment to always increase the... More

 
 
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Additional Information about Swiss-Belhotel Maleosan Manado

Address: Jalan Jenderal Sudirman Kav.85-87, Manado 95122, Indonesia
Phone Number:
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 31 hotels in Manado
Price range (per night): S$82 - 109
Official Description (provided by the hotel):
Extensive facilities and spectacular location make Swiss-Belhotel Maleosan Manado a perfect choice for business and leisure travelers alike. A pleasant thirty minutes’ journey from Sam Ratulangi International Airport, we are right in the centre of the ecotourism area and business districts of Jalan Jenderal Sudirman, with easy access to entertainment venues and tourist attractions.Choose from over 162 spacious guestrooms with first-class amenities, each one tailored to suit different needs. ... more   less 
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