Grand Swiss-Belhotel Medan (Indonesia): See 145 Reviews and 62 Photos

Address: Jalan S. Parman 217, Medan 20152, Indonesia

Phone Number:

Region: Indonesia > Sumatra > North Sumatra > Medan

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Medan

#3 Luxury Hotels in Medan

Price range (per night): S$99 - 258

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more less

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Also Known As:: Grand Swiss-Belhotel Medan Hotel Medan; Grand Swiss-Belhotel Medan Hotel

shevylokaria

Bali, Indonesia

Contributor

13 reviews

Reviews in 9 cities

“When will I get the chance to come back?”

Reviewed 24 May 2013 NEW

Prefer my second stay here, 20th floor, got a corner room with city view from up high. All city lights view at the night which is awesome and far from poolside. My first stay was on 9th floor, corner room, adjacent to the poolside and noisy when the morning comes, you can hear all the mumbles so clearly and can't... More

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weetahealthy

Medan, Indonesia

1 review

“great”

Reviewed 20 May 2013 NEW

Nice room, pool, restaurant n view. I love the jacuzi and sauna room there. This hotel is integrated with cambridge mall where we can get supermarket, a lot of resturant, cafe, playground for kiddos and garuda airline office. services are good but they must train pool staff to more nice and teach them to smile.

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. It was certainly a pleasure for us to be at your... More

RCosita

Darwin, Australia

2 reviews

Reviews in 2 cities

1 helpful vote

“not a 5 star”

Reviewed 16 May 2013

Also one of the worst hotels i have stayed in. The shower looked like it has not had a clean in months. The staff forgot to bring our baggage to our room, The staff are taking 2 weeks to return deposit money, The carpet, windows and curtains were dirty and stained. Unhappy we did not choose the grand aston or... More

Was this review helpful? Yes 1

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation during your visit to Medan and taking the time to convey your comments and unfortunately your complaint about your room facilities. We appreciate your concern, interest and the time taken to bring these matters to our attention. We have noted... More

Nathalie T

Sydney, Australia

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Not international standard”

Reviewed 14 May 2013 via mobile

This was one of the worst hotels I have stayed at in South East Asia. The carpet in my room was so filthy I didn't take my shoes off, the walls were so thin that I could hear the room next door going to the toilet and could hear them speaking. To top it all off there was a mouse... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan and thank you for sharing your feelings about your stay with us. Regarding the room and area cleanliness, we have instructed our Executive Housekeeper and Pest Control team to rectify the problem immediately. Rest assured that we will... More

LucySky99

Bangkok, Thailand

Top Contributor

50 reviews

25 hotel reviews

Reviews in 24 cities

28 helpful votes

“High standard business class hotel”

Reviewed 24 April 2013

We stayed here for one night recently and have nothing to complain about. Both the check in and check out were straightforward. Our deluxe non smoking room was of a good size, the bathroom was modern with a bath and separate shower unit, the bed was very very comfortable and it was quiet (we did not hear anything from the... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan and for sharing your appreciation with us. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. Your comments on our... More

SEDY

Melbourne, Australia

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

“smelly room and warm fridge”

Reviewed 21 April 2013 via mobile

i informed the staff at the hotel about the warmer temperaturen of the fridge and the response i received was that the fridge was meant to be like that. oh well. i have nothing moremto say about that. the towels were smelly. on the bright side, it is conveniently located next to a smaller mall which has many places to... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan. It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan. We appreciate your concern, interest and the time taken to bring these matters to our attention. Your remark has been carefully noted. About your towels, please rest assured that appropriate action has been taken to ensure this mistakes... More

Martin_Fin

20 reviews

10 hotel reviews

2 helpful votes

“Magnificent”

Reviewed 15 April 2013

Really a great hotel in every senses and couldn't wish much more. Value for money is great and the room is one of the biggest I've ever seen. Excellent service, breakfast and location, so it didn't leave much to complain about. One of the best hotels I have stayed and if I ever go to Medan again it will be... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We sincerely appreciate you taking the time to give your comment on Trip Advisor during your recent stay at Grand Swiss-Belhotel Medan. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. It was certainly a pleasure for... More

Euthalia

Berastagi, Indonesia

11 reviews

6 hotel reviews

Reviews in 10 cities

“Splendid!”

Reviewed 12 April 2013

My family and I often go to stay in this hotel because it is located at the heart of Medan. Moreover the hotel provides so many facilities to enjoy such as spa and sauna which we really love. The room it self is very cozy and nice.

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan and thank you for sharing your feelings about your stay with us. We are very pleased to read that you had an excellent stay with us. We are pleased to read that you enjoyed your stay with us,... More

isybelharto

Jakarta

Reviews in 3 cities

“On of the Lux Hotel in Medan”

Reviewed 8 April 2013

One of the Swiss Belhotel I ever stayed in every cities, this Swiss Belhotel is the lux-est. When I went there about 2011, It was very new hotel. The concept of the room are rarely artistic. The best ever hotel I ever stayed !!

Dear Valued guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to share your experience on TripAdvisor. Thank you for your kind appreciation to us. It has been a great pleasure for us to be at your... More

onsenttommy

Banda Aceh, Indonesia

14 reviews

8 helpful votes

“One of the best in Medan”

Reviewed 24 March 2013 via mobile

I should admitted this is one of the best hotel in Medan and the best of all is the strategic location. The hotel is attached with shopping mall which in fact a food/resto/cafe mall, with hundreds of various restaurant, cafe and foodstall including famous supermarket in Medan, Berastagi. You can find from international cuisine to local vendor foods chains. Anyway,... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan. We are very pleased to read that you appreciated the facilities that we provided and enjoyed your visit in our hotel. We apologize for the inconvenience you were caused by the disturbing noise around... More

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Grand Swiss-Belhotel Medan Reviews

Grand Swiss-Belhotel Medan

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