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All 50 Albany hotels »

The Hotel Albany

3.5 of 5
40 Lodge Street, State & Lodge, Albany, NY 12207
Hotel amenities
The Hotel Albany
Ranked #32 of 50 hotels in Albany
3.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    2
    9
    13
    9
    2
Date Rating
Gouverneur, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012

We recently stayed with many family and friends at this location for 3 nights. My son's wedding was just across the street at 11 North Pearl. Fabulous stay. So accomodating. Let us take shuttles to nearby restaurant for rehersal dinner. So convenient. We had a brunch served for us in a private room on Sunday morning and it was EXCELLENT!... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
23 May 2012

Thank you for your comments on your stay at The Hotel Albany. We are the premier location for wedding venues in Albany and we appreciate your comments on our service level and food. As you mentioned we are in the process of a major upgrade to our Hotel and we look forward to your return soon. More

Long Island, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2012

Overall, it's a nice hotel and it fit my needs for an overnight stay. It's within walking distance to the Capitol Building, which is what I needed for my work meetings. The bathroom left little to be desired and you could start to see the wear and tear on it. I also believe at one point this was a smoking... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
23 May 2012

Thank you for the kind words on the service at our Hotel. We pride ourselves on the providing the level of Hospitality that you would expect from your Hotel of choice. As well as perfectly located in downtown Albany we are currently in the process of a major upgrade to our facilities. Again thank you for your comments and watch... More

New York, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 May 2012

I stayed at the Hotel Albany back in mid April (2012) and paid a pretty penny for one night's stay. I thought that it was still the old Crowne Plaza, which I had stayed at before and was worth the money. Unfortunately, the Crowne Plaza is no more, and now it's the Hotel Albany. The hotel is going through some... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
23 May 2012

Thank you for your comments on your recent stay at The Hotel Albany. You are correct that we are having a major upgrade to our property. We are currently undergoing the complete upgrade of our rooms to become the premier Hotel in Albany. We look forward to your return soon. More

Mayfield
1 review
5 of 5 stars Reviewed 7 May 2012

I attended the Empire Conference in mid April and found the rooms very comfortable[I don't go to hotels for large tubs]. Walter as well as the rest of the staff were very friendly, hospitable and possibly when the new convention center is built anyone complaining about the first class establishment at Hotel Albany can stay there. More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
9 May 2012

Thank you for the kind comments on your stay at The Hotel Albany. We are excited about our future with the spectacular upgrades that are happening at our Hotel. We also look forward to the new Convention Center to add a new dimension to the all that is happening in downtown Albany. More

Lawrenceville, Ga
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

The first room they put me smelled like smoke. I picked up the phone to check if I had a smoking room and the phone was dead. Went downstairs and they told me the room had been converted to non-smoking. Needs lots of work to get that smell out. The next room was clean but the bed was old. In... More

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See 3 more reviews by TScates for Albany
Art Thompson, General Manager at The Hotel Albany, responded to this review
9 May 2012

Thank you for your comments on our staff at The Hotel Albany. We are excited about the upgrades that are going on at our Hotel and the results will be quite spectacular. More

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NH
Top Contributor
60 reviews 60 reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 May 2012

After a poor experience over the phone requesting early check-in it turned around when we got there making up for it. The front desk supervisor is hard working but can be curt. The room was clean the bed was comfy and the bedding was nice quality. The bathroom was basic. Our tub was a little small. Fine for us because... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
9 May 2012

Thank you for your comments on your last stay at The Hotel Albany. As you know we are in the process of upgrading our Hotel and on your next visit you will see the dramatic changes at the Hotel Albany. More

Baltimore, MD
Top Contributor
141 reviews 141 reviews
Reviews in 53 cities Reviews in 53 cities
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

The Hotel Albany has apparently been acquired by Hilton in the recent past. It is still undergoing renovations and more are needed. The location of this hotel is very good. It’s in a downtown location that’s convenient to restaurants and entertainment. It is, however, a little hard to find. The front of the hotel doesn’t correspond to the street address.... More

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See 2 more reviews by hbhakh for Albany
Art Thompson, General Manager at The Hotel Albany, responded to this review
8 May 2012

I appreciate you taking the time to comment on your last stay at The Hotel Albany. As we continue to upgrade our Hotel the results will be very dramatic. Walter in our Concierge Lounge is a true Hospitality professional and a tremendous asset to our operation. More

Manchester, Vermont
1 review
4 of 5 stars Reviewed 4 May 2012

I don't usually write reviews, but felt compelled after reading one of the most recent posts. I've visited The Hotel Albany (formerly the Crowne Plaza) for the past nine years for the dance competition. I've never encountered a problem that the pleasant staff were not able to handle. Although the hotel was/is in need of a facelift, I do appreciate... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
8 May 2012

Thank you for your comments on your last stay. I appreciate the comments on our staff, as our goal is to provide the hospitality that you would expect from a premier Hotel. We are going through some exciting upgrades and the outcome will be quite amazing. Again thanks for the comments and we look forward to your return. More

virginia
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 May 2012

Used the Hotel Albany as a home base on a 3 day getaway to the Baseball Hall of Fame in Cooperstown and the Roosevelt sites in Hyde Park. Hotel was your average no nonsense business grade Hilton. Some of the fixtures in the room seemed a little worn, but, the room was clean and comfortable. Ate at the bar onsite,... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
8 May 2012

.Thank you for your comments on our Hotel. We believe we have the best location in the Capital District with all the amenities and walk able entertainment downtown. We are currently undergoing major upgrades to our property and the result will be very spectacular More

Clifton Park, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

My family and I recently stayed here for our daughters dance competition, that was being held in the hotel, and were very unhappy with the hotel over all. When we first got to the hotel to check in they said our room wasn't avaible and had to wait over an hour for our room. We decided to stay and eat... More

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Art Thompson, General Manager at The Hotel Albany, responded to this review
7 May 2012

As you know it was not true that the pool was shut down for any photo shoot. As soon as the Hotel security was aware of the photographer at the pool it was ended and they were asked to leave. There was never anything authorized or approved by the Hotel for any photo shoot. More

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Additional Information about The Hotel Albany

  • Crowne Plaza Albany
  • Albany Crowne Plaza
Address: 40 Lodge Street, State & Lodge, Albany, NY 12207
Price range (per night):* S$126 - 287

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