A few years ago I would not even have rated this property a "1". I would have used negative numbers if possible. HOWEVER, this hotel is under new management and has an outstanding new attitude as well! My company holds meetings at this hotel twice a month. The new staff, from desk to housekeeping and kitchen, to management is just... More

this was a great hotel, reasonably priced, great location, nearby to restaurants, shopping, state university. nice hotel staff, nice pool and fitness room, rooms clean with very comfy beds and bedding More

Stacie Blair was a superb conference coordinator Food was excellent and received rave reviews Accomodations were excellent Conference crew were the best: Juan & Dan The luncheon servers did all that they could to make everything pleasant: Joanne & Jill All ratings are 5. Under CLICK TO SELECT A RATING BELOW, IT IS NOT LABELED WHICH IS 1 AND WHICH... More

Just returned home from another business trip to the Albany NY area and stayed - where I always stay - at the Best Western Airport Hotel on Wolf Road. It remains the best-value and friendliest place I stay at - anywhere that I travel on business. I suppose by now I'm considered a "regular", but I don't think the comfort,... More

If anyone needed a comfortable stay prior to a flight out should stay here. Great location to major restaurants and shopping mall. Easy access to the airport, airport shuttle and a safe place to park your vehicle. More

Average continental breakfast. Didn't use gym but equipment looks neat and includes weights and treadmill. Possibly going in pool. Oh yeah, CB includes hot and cold food, and juice machine. Fridge and microwave. Flat screen Visio tv. Lots of room in tub. Main complaint. I have a brand new hp lapt top with barely anything on it. Wireless had a... More

This hotel is starting to look like its ready for an update. It was clean enough, and comfortable enough, but the public area's could use some touching up. The continental breakfast was good and very convenient. More

I was in town for business and I have paid much more for a compareble room in the area before. The room was very clean and comfortable. The entire staff was very helpful from the front desk personelle to house keeping including the cooking staff and bartenders. It was nice to come back to the hotel and have a drink... More

First off the desk staff is too busy goofing off to help someone check in and then they don't even know their own promotions that Best Western is offering. They even forgot to acknowledge my platinum status! The hallways smell like smoke and are dirty. The trash cans needed to be emptied and the halls are dimly lit. The hotel... More