This was my second trip to Albany. I had previously stayed at the Hilton next door but in an effort to save money, i decided to stay at the red carpet. WHAT A MISTAKE First of all, manager was rude and got an F in customer service. Surrounding was not maintained and looked nasty. The elevator was from the 1980's,... More

My review is not about the Albany location it's actually about the Houston location. THe seceranio is like others we drove in from Fort Worth to houston tired and had to get up @5:30 the next morning. However when we went to our upstairs room and opened the door hit the lights, Ugh! we were greeted by roaches just running... More

I booked my room from Travelocity & I thought I was getting a great deal. Travelocity bills your credit card before you even go. I reserved the room for 3 nights. We didn't have many choices for the time we went to Albany. There was a big wrestling sporting event going on so rooms were hard to come by. When... More

We stayed 2 nights at this location while we attended a couple of concerts in Saratoga Springs. We chose this location for price and internet access mainly as SS hotels were VERY high priced. Although a lot of it has been remodeled, it is still not the nicest place. Cracked and painted tiles in the shower. Old and worn carpet.... More

Don’t be fooled by the nice photos posted by the Red Carpet Inn, Albany, NY. They are deceptive! We stayed at this hotel for three nights. This place is a colossal dump throughout!! I give it no stars at all. It is a place of indescribable squalor and stench. There are far too many complaints to list. I would seriously... More

We stayed next door to this disgusting place and we were kept awake all night by barking dogs in there parking lot. Went in to talk to the desk clerk and he was rude and obnoxious. Called manager in the morning and he hung up on me after saying he didn't care. Police came and found the dogs in sweltering... More

I have been coming to Albany for long time.This was my first time staying in this Hotel. Hotel gave me newly renovated room. Room was great. Room was very clean.Hotel have been under renovation. Whan i was there it was very quite. I would like to say that thay are working very hard to renovating this Hotel.I wish tham the... More

Not only was the hotel suppose to charge me when we got there, they charged me a day before, causing my account to go negative, then we got there to check in, we were there for no longer than 20 minutes, the rooms smelled like old urine, mildew, the towels and washcloths were so old, they were almost yellow. The... More

we stayed at the one just west of San Antonio on I-90. Got there late on Thursday night, tired and exhausted. Checked in and went in the room. It smelled of urine and the air conditioner was barely working. Too tired to move rooms we barely slept all night. In the morning we checked out and complained to management and... More