Holiday Inn Express Albany-Western Ave University (NY): See 244 Hotel Reviews and 45 Photos

Also Known As:: Holiday Inn Express Albany-Western Ave University Hotel Albany; Holiday Inn Express Albany-Western Ave University Hotel; Holiday Inn Express Albany; Holiday Inn Albany; Albany Holiday Inn

Address: 1442 Western Avenue, Albany, NY 12203

Phone Number:

Region: United States > New York > Albany

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Albany

#3 Business Hotels in Albany

Price range (per night): S$144 - 234

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Holiday Inn Express Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more less

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244 reviews from our community

See which rooms travellers prefer - 27 traveller tips

Linda R

Saint Albans, Vermont

Reviewer

5 reviews

4 hotel reviews

Reviews in 5 cities

2 helpful votes

“Quiet, clean & just a great hotel”

Reviewed 27 April 2013 via mobile

Stayed here 2 nights while in Albany on a shopping trip with my daughters. I don't think i can find 1 negative thing to say, it was a great experience. Staff were friendly and polite, from front desk to the maids. Rooms were clean and i was happy to see bathrooms that looked new & modern. The inroom fridge &... More

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Thank you for sharing your experience! We did read this to the staff and we are also posting these on a board here at the hotel. Keeping our focus on clean rooms and good service!! We hope to see you again soon. Kathy Tabora General Manager More

suny79

albany

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 6 cities

“Typical Holiday Inn”

Reviewed 19 April 2013

Great place to stay when visiting the Albany - New York! The staff was very pleasant and friendly.The counter under bathroom vanity had dust and under the guest room table vaccum not done.Got late checkout as Priority club member.

Thank you very much for taking the time to post and share your experience. We have discussed your comments with all of our housekeeping staff and our Inspector to make sure that we do not overlook any dusting or vacuuming. Guests who post reviews help us so much in making sure we don't slip! Thank you for helping stay at... More

PrimeExcursionist

Manchester, NH

Top Contributor

55 reviews

13 hotel reviews

Reviews in 26 cities

32 helpful votes

“Not the typical Holiday Inn Express”

Reviewed 18 April 2013

This by far was on the best Holiday Inn Expresses I've ever stayed in. I've had some bad experiences as of late but this experience reaffirmed the reasons why I enjoyed the Priority Club. The hotel is truly first class. It's clean, has a nicely done modern update, and comfortable rooms. The place even had a fresh new smell! The... More

Thank you very much for your review! We are honored by your comments. The staff does try very hard and to suggest we should be gold standard, well, your review garnered a big round of applause when we read it at our morning meeting! We hope to see you again soon Kathy Tabora General Manager More

gr8fuldave

Middletown, Connecticut

2 reviews

Reviews in 2 cities

3 helpful votes

“Impeccable all around!”

Reviewed 7 April 2013 via mobile

Great place to stay when visiting the University of Albany - New York! The staff was very pleasant and friendly. Impeccable care and all around cleanliness. Nicest hotel I've seen in a long time! Quality assurance job one!

Thank you so very much for posting about your experience with us. We read this to our staff at our morning meeting. They have really come to look forward to these! We hope to see you again sometime soon! Kathy Tabora General Manager More

moshef206

Lakewood, New Jersey

1 review

“Amazing Experience!!!”

Reviewed 4 April 2013

We had an excellent experience on our recent stay at this Hotel. We walked in at 2:30 AM and were greeted by the very friendly night staff, Richard and Jim. They were able to help accommodate us even though we originally did not plan on bringing all our children. The rooms were very clean and the kids had a great... More

Please know how much we appreciate the time it takes to post a review and share your experience. Richard and Jim are both long term employees with our company and it is very nice to be able to thank them for doing such a good job. Our housekeepers just love love love all these cleanliness comments too! Thank you again!... More

Luc2010

Montreal, Canada

4 reviews

Reviews in 4 cities

“Nice hotel, Great staff”

Reviewed 1 April 2013

We came late on Friday evening, No advance verifications. The man at the desk( name Jafar) was extremely friendly and helpful.We got a very good price and spend a very good night at the hotel. ROOM WAS CLEAN, NO ANY ODOURS. Beds are very comfortable. Morning breakfast was good, even more that we expected from continental breakfast. Everything was perfect,... More

We hope we do get to see you back with us again but in the meant time wanted to send over our appreciation for your review. Jafar is great! He has been with us for a long time and we love having him here. If you get to hear his laugh...it is that very contagious kind! Kathy Tabora General Manager More

lovelife40

Orlando, Florida

Senior Contributor

41 reviews

18 hotel reviews

19 helpful votes

“Friendly Staff and Nice Rooms”

Reviewed 29 March 2013

I had the pleasure of staying at this location of almost 70 days while working in the area. I can't say enough about how friendly the staff was and how accomodating they were to all my needs. This experience in itself made it the #1 for reason for giving the hotel five stars. The hotel is located in an area... More

Was this review helpful? Yes 1

Wow! Thank you, Thank you!! I am very lucky to have such a great staff that really truly wants to take care of our guests... I really appreciate that you shared your story. They do what they do because they want to, but it is always nice to show them how appreciated they are. Hope you are feeling much better... More

Shannon K

Utica, New York, USA

50 reviews

9 hotel reviews

Reviews in 16 cities

“Nice Hotel”

Reviewed 18 March 2013

I was in Albany for training for 3 weeks and stayed at this hotel week 1. The hotel was very nice and the room was very CLEAN which is the most important thing in my book! The continental breakfast was great and the front desk staff were also great! I would definitely stay here again! If I had to list... More

See 16 more reviews by Shannon K for Albany

Thank you very much for taking the time to write a review! We are very sorry to have only been able to host you for one of your weeks but very glad that you enjoyed your time with us. If you wanted to shoot me a quick message with your room number I would love to get at that shower... More

Lynne K

Malone, New York

“Nice hotel and great staff”

Reviewed 12 March 2013

Check in was fast and easy. We were recognized as Priority Club members and offered snacks. When we got back to the hotel after going to a basketball game, I was looking for ginger ale, there was none in the snack shop. The man at the desk got me one from another room. Very accommodating. Breakfast choices were good, lots... More

Thank you very much for taking the time to share your experience with us. I am sorry the juice was not up to par, we have checked the machine to make sure it is working properly. Also apologies for the beds, They are Simmons Beauty-rest Classic. If you have a moment I would love an email or call so we... More

Moosepsc

Saranac Lake, New York, United States

1 helpful vote

“A touch of home”

Reviewed 9 March 2013

I was staying here for three weeks the staff was amazing, Nick, Jafar, and Tylor bring both charter and professionalism. They tuesday meet and greet was great, and the breakfast has these amazing kosher bagels from alocal bakery. I will be heading back in a few months for a family vacation, my family will enoy the pool while I use... More

We can't wait to see you and your family! Hopefully we will get to say thank you in person for all the shout outs! Those three do an amazing job, they really like what they do and it shows! If there are any particular interests your family has, let me know and I can have some ideas on things to... More

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Holiday Inn Express Albany-Western Ave University Reviews

Holiday Inn Express Albany-Western Ave University

244 reviews from our community

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