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Extended Stay America - Albany - SUNY

2.5 of 5
1395 Washington Ave, Albany, NY 12206
Hotel amenities
Extended Stay America - Albany - SUNY
Ranked #3 of 49 hotels in Albany
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30 reviews from our community

    Trip type
Traveller rating
    24
    3
    2
    0
    1
Date Rating
NY
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

This hotel was very basic. It was actually fine for my one night stay but if I had to stay longer I may have looked elsewhere. It boasts a total renovation but my room, although very clean, did not appear to be updated. Everything in it was nowhere near new from the appliances to the furniture etc. It had little... More

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See 3 more reviews by elsbells63 for Albany
Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review
22 May 2013

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we were not able to do this for you. To uphold our company's high standards, we will continue to focus on improving our hotel and its offerings.... More

Binghamton, New York
1 review
5 of 5 stars Reviewed 14 May 2013

We stayed at this location recently for four months because a family member was ill and was being treated at Albany Medical. The staff at the front desk (especially Jennifer and Lucy) were very friendly and helpful....genuinely concerned about our family situation. They always had a warm greeting, and made us feel like family. The housekeeping staff was also very... More

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Albany, New York, United States
1 review
5 of 5 stars Reviewed 29 April 2013

I seem to always be checking in when Jennifer is running the desk, and the service from her (and the rest of the staff) is always top notch. The rooms are simple yet totally worth it, with a full kitchen as an added bonus when you're on a business trip and just don't want to head back out (as the... More

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Jessup, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

I am still in this hotel, and would most probably extend my stay. Nice room, nice place to stay. Lucy at the reception is great, very good in customer service, very freindly lady. Thanks, Lucy and keep it that way.

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1 review
5 of 5 stars Reviewed 5 April 2013 via mobile

Everything was great, clean hotels, great little kitchens, pots pans, refrigerator, the staff is great and friendly especially lucy. Have had no problems with gettin anything jsuch as towels, ans things of that nature and the beds are very comfortable Ill be stay here for the duration of my stay in Albany, New York

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John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
8 April 2013

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Albany, New York
1 review
5 of 5 stars Reviewed 3 April 2013

I will only stay here any time i am in Albany Rooms are grate Lucy is amazing and sweet lots of help. Wood be nice if there was a in door pool and wight room. I stayed for several weeks and Lucy always had a smill and was willing to help. Her attitude was always positive. Best hotel for the... More

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John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
8 April 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Albany, New York
1 review
5 of 5 stars Reviewed 1 April 2013

I got the room for my nephew and he and I want to thank Jennifer and Saabira for their helpfulness, courtesy and just down right niceness they shown during his stay. I would reccomend this hotel to everyone. Once again thank you both,

Was this review helpful? Yes
John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
8 April 2013

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Riverton, Utah
1 review
5 of 5 stars Reviewed 25 March 2013

I stayed for several months and Lucy always had a smill and was willing to help. Her attitude was always positive. All the rest of the staff were great as well. Best hotel for the price. Great value! The location has easy access to I - 90 and is centrally located. The rooms are nice with everything needed to make... More

Was this review helpful? Yes
John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
8 April 2013

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Boston
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 March 2013 via mobile

We chose this hotel due to its high rating and reasonable price. The highlight was definitely the service - Jennifer at the front desk was extremely nice and efficient. The room was very clean and the beds above average in comfort. The room was a little cramped and oddly arranged. Perhaps I have an over-sensitive nose, but there was a... More

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John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
8 April 2013

Thank you for taking the time to write a review of your stay. I'm glad that we exceeded your expectations. We strive to make all of our guests feel home away from home. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 18 March 2013

We stay at Extended Stay Albany every few weeks to visit our grandson. The rooms are very clean and comfortable and the kitchen is very useful. The staff is very friendly, helpful and very accomodating especially Jennifer and Lucy. Jennifer hand picked a perfect room for our nervous dog and always goes the extra mile to make sure our stay... More

Was this review helpful? Yes
John D, Manager at Extended Stay America - Albany - SUNY, responded to this review
22 March 2013

Thank you for taking the time to write a review of your stay. I'm glad that we exceeded your expectations. We strive to make all of our guests feel home away from home. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area More

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Additional Information about Extended Stay America - Albany - SUNY

Also Known As:
Extended Stay America Albany
Extended Stayamerica Albany Capital
Extended Stay Albany
Address: 1395 Washington Ave, Albany, NY 12206
Region: United States > New York > Albany
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Albany
#2 Business Hotels in Albany
#4 Family Hotels in Albany
Price range (per night): S$132 - 168
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Travelocity, Expedia, Hotels.com, Venere, Tingo, Orbitz and Priceline so you can book your Extended Stay America - Albany - SUNY reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Extended Stay America - Albany - SUNY
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