Room was quite ok but the lobby & breakfast area was really small. Estimated fit for 60-70 pax only. Limited choice of foods. It was very crowded during breakfast time (especially those date with lots group tours). Guests may even queue for foods & seats. And shortage of manpower in servicing.

The building itself is very small, only a few rooms per floor. The room is small, but very clean and comfortable. Bathroom is modern designed. Only complain is the breakfast area on the main floor, it is next to the check in counter. Feel like there is no room for anything. When now they have tourist staying so it will... More

If you are staying in Taoyuan, I would recommend this hotel. The rooms are small, but comfortable and clean! The room size is normal, so it was plenty of room for my stay. Everything was in the room that one usually finds as far as toiletries and such. The beds were comfortable. The staff was always very nice and helpful.... More

This hotel is actually in Taoyuan city. It is not next to the airport and there is no shuttle bus to the airport. By western standard, this is definitely a 3.5-4 star hotel. The taxi from the airport will cost NT600 (meter NT 400 but there is 50% surcharge from airport). The bus 1816 right across the hotel goes to... More

Stayed here 1 night on arrival in Taiwan late in evening and again for 1 night before an early morning departure. Room is usual HIX standard, comfortable and clean. Breakfast selection is okay, better than US HIX, but for those not familiar with chinese breakfast the choices may seem strange and take getting used to (no problem for me though),... More

Stayed at the holiday inn express several times now. This little hotel tucked away from the train station but close to guishan industrial park is just perfect for me. Bernard the general manager treats all guest especially well with a relentless focus on service. Kudos to him working with what he has. There are no room upgrades here even if... More

As others have written, the hotel is about 15 minutes from the airport (compared to an hour for Taipei), and close to the National Palace Museum. It is clean, well managed, with excellent staff service. Free and fast wireless internet. The rooms whilst small, are not tiny like some hotels in Europe: nice shower, full sized beds with nice white... More

The HIEx Taoyuan is a typical Asian HI Express, quite nice. Rooms are small, but comfortable, well appointed, clean., Service is great, if fact, checking in late I arrived just before a big group. The agent expedited my check in and got me off to my room before the crowds from the group started to use the elevators. Thanks to... More

I chose this hotel when I wanted something near the airport, but I regret my decision. First, it's not really all that close to the airport. It's in the really uninteresting city of Taoyuan. I could have stayed in a cheaper, and just as nice, hotel in Taipei and saved money even with a slightly longer ride to the airport.... More