Stayed in this hotel three trips now and will continue to go back. The staff is amazing, which is our favorite part...they remember us and we feel very welcome every time. There are four restaurants, and you can sit in any you want while ordering from any menu. We like the Italian restaurant area by the pool, and usually order... More

Both my colleague and myself experienced problems with the housekeeping going through our bags, even with a "do not disturb" sign on the door. My colleague had the lock to his suitcase cut open. Luckily we had all of our valuable on us so nothing was stolen, but we were constantly anxious about theft. Waited over an hour for transfer... More

I would definitely recommend staying at the Impala Hotel! Mainly for the food and the African architecture and feel to the place. There were wood carvings all around that were absolutely amazing! The food was our favorite part! There is an Italian, Chinese, and Indian restaurant in the hotel. We went to all 3 and we loved everything we had!... More

I'm only rating this as average which in some aspects may be above what it should be. The room quality, depending upon the room you get can vary greatly. I stayed before and after my Kili climb. My initial room was a full suite, but as we figured was probably in the old part of the hotel. The plumbing left... More

We stopped at Impala hotel for lunch on our way to Tarangire. The restaurant looks very nice and clean, but we were food poisoned. We had as a starter prawns and after few hours we got sick, had horrible stomach problems, fever and we were vomitting. I couldn´t move out of bed for one day, so we had to change... More

paid $90 per night. i spent 3m in Arusha in '03 and was shocked that this hotel has become so expensive. i cant compare the value to other arch hotels, but it didn't strike me as being very good. pros: -big rooms -pretty good location -excellent indian restaurant - this was really nice since we had 3 nights there and... More

the indian restaurant at the impalla is like divinity on earth - now that I'm back in cold London I can only dream of sitting outside and eating that marvellous food in wonderful arusha More

The positive: 1) Secure location a few km from town center. 2) Good and friendly service. 3) Food in the restaurant was very good, especially the pizzas! 4) Nice pool. 5) Shower with hot water. The negative: 1) Rooms are a bit old, don't expect too much out of them. 2) Mediocre breakfast. 3) Laundry prices are very high! 4)... More

I stayed at the hotel from January 29, 2012 to February 2, 2012; February 4, 2012 to February 5, 2012. My first room was nice, had a fan delivered because I could not get the air conditioner to work and the weather was beautiful so I did not mind using a fan. However, whenever you took a shower you ended... More