To stay here is like travel back to 70:s to eastern Europe. The hotel lacks on any kind of service. The food is awful - eating breakfast is only done by avoiding the uneatable leaving you eating bread and drinking awful coffee. The have an "Italian" restaurant which would make every Italian go crazy. Expensive is it too. The staff... More

to start of my safari in Tanzania, the first place i have stayed is impala hotel..........not so, very convincing start but, good and friendly managers made it easy to adjust, food is very good as there is an Indian restaurant.......but, some Cleanliness around restaurant would have made me happier as the leaves were every were moving to the wind flowing,................nice... More

Me with my friends stayed 1 week in hotel. We loved and Enjoy very much in the hotel premises. The hotel room, Kitchen, Bathrooms and other services is very well provided by the hotel. All the things are managed and well maintained by the hotels. The looks of the Building is also attractive. Overall It was a great experience we... More

We stayed two nights in the Impala Hotel - one night before our safari and one after. Before our safari we stayed in a tiny, cramped room with a worn carpet and no airconditioning. The passage leading to the room was dark and not soundproof - you could hear guests using their bathrooms and toilets as you walked past. When... More

Did not enjoy the impala except for the food. It was recommended by our tour operator. After kili we changed to the mt meru. The rooms were hot and beds not comfortAble. We couldn't get any sleep. The lights were out on our floors so we went in the dark to our room. You'll survive.

There are two sections to the hotel-the older rooms are small with old, worn carpet, and don't have a clean feeling. The hallways are dark, and don't feel safe. The newer rooms are very much nicer, cleaner, and feel safer. I experienced both on a recent stay. The food was OK, and the breakfast buffet has lots of good, fresh,... More

If you are in Arusha and you are looking for a place that is safe, clean, secure and easy to access right in Town, then Impala Hotel is the place to go. Good size rooms, amazing restaurants and friendsly staff. They are also very good with groups, safaris and conferences. Really good selection of Fresh fruit in season. Be sure... More

It seems like a luxury hotel, but it is not. If you expect a basic lodging then probably you will be happy with it. Worn small rooms. See pictures. In the one room we got the lock was broken so we could not lock the door at night, did not sleep well because of this. Had dinner and breakfast included:... More

The hotel is good and old. needs a little upgrading. Its very convenient for anyone using public means like the Impala Shuttle or Riverside Shuttles from Nairobi since they take you to the hotel. They have a small pool that you can enjoy! The honeymoon suite is good and spacious and i love the round bed! Good value for money.