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B-Lay Tong Phuket, MGallery Collection

4.0 of 5
198 Taveewong Road, Patong, Phuket 83150, Thailand
Hotel amenities
B-Lay Tong Phuket, MGallery Collection
Ranked #13 of 238 hotels in Patong
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434 reviews from our community

    Trip type
Traveller rating
    238
    133
    45
    9
    9
Date Rating
Sandton, South Africa
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

We booked the deluxe room. The Jacuzzi had brown water coming out of the jets. the bath is badly stained. We prepaid our stay. The credit card I used for my booking was replaced with a new one. The reception desk clerk Mr Bam could not understand that it is the same account and same card with which I booked.my... More

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Review collected in partnership with Accorhotels.com

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Myself, brother, mum and dad stayed here for 10days in may. We had one double and one twin room 525 & 526. First impression of the hotel is very arty and pretty to look at. Reception staff very friendly and helpful, we were informed of all ammenities of the hotel and given wifi information. The rooms are very nice, clean... More

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See 5 more reviews by Hollyhx for Patong
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

My partner and I stayed at the B-Lay Tong at the end of April/ beginning of May and absolutely loved it. As I was getting some cosmetic surgery done in Phuket I was looking for a place that would be relaxing in order for recovery and this was the perfect place. I found a quote on another site and emailed... More

Was this review helpful? Yes 1
New Delhi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

When You step inside any hotel and interact with the front Desk, you immediately know whether you want to stay or give it a miss. In my case after booking the deluxe room online I felt like changing my decision when I reached the Hotel. Staff was uptight and little bit snooty. Reiterating the fact that despite off season they... More

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BLAYTONG, General Manager at B-Lay Tong Phuket, MGallery Collection, responded to this review
11 May 2013

We were glad that you received your requested upgrade and we will take your feedback to heart. Wesley Hayden General Manager More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 8 May 2013

Stayed here last year, and interested to find the opinions of people don't differ too much from our experience a year on. Very cool and modern place, loved the whole look, feel and location, but that is about where it ends! Staff while helpful carried the whole too cool attitude, especially the pool staff. We had a top floor room... More

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BLAYTONG, General Manager at B-Lay Tong Phuket, MGallery Collection, responded to this review
11 May 2013

Thank you for sharing your opinion. We apologize for the experience with your Jacuzzi. I will review again how we inspect them before arrival. It has been a challenge to balance running them with water before guests arrive and the lack of use from previous guests. Wesley Hayden General Manager More

1 review
5 of 5 stars Reviewed 4 May 2013 via mobile

My partner and I recently stayed here and found B-Lay Tong to be a fantastic hotel. It is set a short 5-10 minute walk from the heart of Patong shops, making it ideally located close enough to the action but far enough away to avoid noise at night. Our room was quite large and clean, and the inclusion of the... More

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Casablanca, Morocco
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 April 2013

I read some articles before going to this hotel regarding the staff and said that sometimes people must be exaggerating. But up to my own experience i must say that I will never recommebd this hotel to anyone ! I hardly understand how can we in Thailand that is the land of smile have a so unprofessional staff ! I... More

Was this review helpful? Yes 1
BLAYTONG, General Manager at B-Lay Tong Phuket, MGallery Collection, responded to this review
30 April 2013

Thank you for the feedback. I can assure you that we care about smiling, and we will most certainly look into this. We ask you to please contact us with more details and would also like to invite you to return to our resort. Wesley Hayden General Manager More

Gurgaon, India
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 26 April 2013

It's a nice hotel which has most of the essentials - it's right on Patong beach, it has a great pool and a great restaurant (beehive) But what was disappointing was the rooms - the corridors were like a hostel and the room given to us was on the top inside corner - view from the room was other rooms... More

Was this review helpful? Yes 2
BLAYTONG, General Manager at B-Lay Tong Phuket, MGallery Collection, responded to this review
27 April 2013

Thank you for sharing your view. We understand that not everyone appreciates our unique vibe and amenities, and that they may not have stayed in other hotels in Patong in order gauge our value on the market. Wesley Hayden General Manager More

Adelaide, Australia
1 review
5 of 5 stars Reviewed 26 April 2013

stayed for 7 days.thought it was pretty good.pool acess rooms are excelent.staff were very friendly and helpfull.Breakfast excellent,exept the coffee.would recommend it to couples and if i stayed in patong again i would stay there,Far enough away from the badlands,but can walk there if you want. One bit of advice to the management though,just lower the beer price at the... More

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Sandton, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 April 2013

Definitely not a 5 star hotel. Very standard rooms, floor had cracks that were patched. Modern and spacious bathrooms (that was great). Toiletries had to be requested for daily, I would rate the deluxe room a standard 4 star or deluxe 3 star. Do not use the disposable slippers in the room, this is apparently re-used, we decided to take... More

Was this review helpful? Yes 1
BLAYTONG, General Manager at B-Lay Tong Phuket, MGallery Collection, responded to this review
25 April 2013

We appreciate you taking the time to share your comments. Our slippers are of high quality and are not disposable which we believe is better for the environment, and we can assure you that they are washed thoroughly. Unfortunately, they are also, along with our bathrobes, not free. We understand that some hotels offer disposable slippers, and we apologize for... More

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Additional Information about B-Lay Tong Phuket, MGallery Collection

Also Known As:
b-Lay Tong Phuket, Mgallery Hotel
b-Lay Tong Phuket, Mgallery Hotel Patong
B-Lay Tong Phuket, MGallery Collection Patong
Address: 198 Taveewong Road, Patong, Phuket 83150, Thailand
Region: Thailand > Phuket > Patong
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotels in Patong
#7 Luxury Hotels in Patong
#9 Romantic Hotels in Patong
#21 Family Hotels in Patong
Price range (per night): S$156 - 230
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Prime beach front location at the quiet north end of the world famous Patong Beach within close proximity of the busiest eateries, shops and bars. The resort's 123 rooms and suites have a feel which exudes modern playfulness and funky vibes mixed with Feng Shui color schemes. It offers spectacular sunset views from it's 198 lobby bar which overlooks the white sandy beach and sparkling turquoise waters of the Andaman Sea. In addition, free WiFi internet access is provided throughout the resort’s guest rooms and public areas. Other facilities include the B-Restaurant, B-Spa, and the private nightclub, Beat Club. Meeting space is also available. ... more   less 
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B-Lay Tong Phuket, MGallery Collection
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