What a disappointment! Our first time to Phuket, we got to our hotel to find it to be in a bad neighbourhood, ages away from the beach, the staff were rude, the bed was as hard as the floor, we couldn't sleep a wink! We asked if we could be upgraded (at our cost) to a room with a softer... More

Let's get the negative out of the way which has nothing to do with the hotel. I stayed in the hotel over the New Year period. You should be aware that there is quite an amount of construction taking place along the road where the hotel is situated. It's not the easiest of walks given the volume of traffic as... More

Hotel Staff was very helpful and informative. Although we have booked standard rooms they have upgraded it for free. Rooms are pretty lovely and spacious. But Bathroom walls are of concrete color and probably due to climate high level of humidity in rooms. Hotel itself is in walking distance ( ~10Min) from Jungle Ceylon (one of biggest shpping centers in... More

Nice rooms, good service. Just 10mins walk from Patong beach and also Bangla road is quite close.. There are few spa nearby hotel which are quite decent. Patong is pretty far from the Phuket international airport.. We bought tickets for Patong from the airport as taxis are very expensive in Phuket and people hardly hire taxis. They stop the mini... More

I stayed at this hotel when it opened a couple of years ago - in fact I may well have been the first guest. I certainly didn't see anyone else and the staff hardly knew what they were doing. I gave it another go in October 2012 - and the difference was amazing. For the price you pay - you... More

Nice and lovely hotel like what we seen on the website. The rooms is clean as what we expected and seen on the website. The hotel provides free tuk tuk service to drive u to Jungcelon and patong beach as well. (One way service, can walk back from Jungcelon about 5 mins walk, and patong beach about 10-15 mins) Remember... More

We stayed at Sira Lanna in Phuket some 3 nites in march 2012. The deco of the hotel has been carefully chosen,which is not always the case in this price range of hotel..(lobby AND rooms) The breeakfast (very Thaiish in style...fruit juice not fresh,but from powder..,no cheese or ham)could be improved... The staff is very friendly...

A standard room comes with a balcony but a 'deluxe' which,of course, costs more doesn't?? Taken to our 'deluxe' room and the curtains were drawn shut and so it appeared very dark and depressing, aided by the dark wood decor. So I open the curtains and discover why they're shut. This hotel is back to back with another building with... More

Upon arrival the receptionist told us there was a problem with the hotel and they would have to transfer us to their sister hotel. Even though we booked on agoda, the guy was obviously trying it. We said no and by Magic they then actually did have a room. All a bit strange and a bit dodgy. Our room was... More