The bathroom was dirty. There was still hair and dirty residue in the bathtub. Ordered room service our first night there and the food was the worst we have ever had in patong, even by their standards. We had requested for a room on a high floor as we had read other reviews that rooms on the lower floors could... More

Stayed for 3 nights in April. The hotel is in a good location however noise can be an issue from surrounding bars/hard rock cafe if you fancy an early night. Staff were friendly however food ordered one day was cold and no refund was offered, just silence when highlighting the issue which was a little strange..! It's not a bad... More

A very comfortable hotel within easy walking distance of all Patong's attractions. We were given a superior room which was large, clean and well-appointed - although my partner found the bed to be too firm. There's free WiFi throughout the hotel and a gym and steam room. On the rooftop is a very private swimming pool (a great place to... More

Spent 3 days here for Songkran. We had booked the hotel 2 months prior, in February for April. Some relatives that live in Phuket only booked 1 week prior and received a rate $10 cheaper per day. We know $10 a day is not worth to lose sleep over but nevertheless we made enquiries as to why this had happened... More

Stayed here for four nights April 2013 it is a good hotel in a good location and all amenities are a good standard but after staying at the Meir Jarr which is brand new and just around the corner for half the price I would choose the Meir Jarr ahead of this hotel. In summary this is a very good... More

I'm in Phuket for first time, absolutely happy to chose this hotel. So hospitalised and nice staffs, perfect location, clean, close to all the nightlife and good value for what you pay for. Thanks to Su, Boun and the best management. I'd definitely come back here next time.

good location and very clean hotel. stayed here many times in the past and will continue to do so. only thing that needs improving is some of the staff attitude in the cafe as they can be rude and discriminate who they like to smile at etc. staff training needs to be upgraded a notch so that they smile always.... More

I was only meant to stay in the hotel for 1 week and then I was going to move to another, but I decided to stay the whole trip. It is very well located with the hard rock cafe across the road, its only a short stroll to patong beach, a 5min walk or 200baht tuk tuk ride to Bangla.... More

The hotel has a good location. Walking distance to beach and restaurants along the beach road. Walking distance to Bangla road.It's just opposite to Hard Rock Hotel. Rooms large and spacious with balcony overlooking the city. Rooftop pool and the billiards were excellent for relaxing in daytime.