We had already booked a pool view room through our travel agent but upon arrival reception claimed this was not the case. After showing them our reciept they said they would move us into that room the next day which they did. Rooms were nice, but housekeeping did not clean the bathroom floor at all in 1 week. The resort... More

We booked throught agoda and stayed at Sunset Beach Hotel from 17th May and checked out on 21st May 2012. Overall it was a very average hotel in terms of the money you pay - especially because we stayed in the low season in the pool view rooms. I have stayed in much better hotels in Thailand - this is... More

This was our 4th time to this hotel and we just love it!!!! We always take the poolview rooms (in my opinion the best). Service with a smile from everyone. The breakfast is to die for!!!! The shuttle service is soooo convenient and safes you lot's of money on travelling. It is a fantastic hotel and that is the reason... More

We stayed at the Sunset Beach hotel from 2 - 10 May (family of 4 - 3 rooms). We were so called upgraded to a pool facing rooms, but were stuck right in the corner rooms 5107 and 5108. Very dark rooms with waterfall right in front of our room. The rooms are tired and need a good revamp. Our... More

This was our second time staying at sunset beach resort and it was just as perfect if not better than we remembered. We booked a ground flood pool view room for 8 nights in the begining of May 2012, the rooms are very spacious, well equiped, the aircon worked maybe a little too well as the room could get quite... More

We have just had an amazing time in Patong! Maybe the Patong and surrounding areas are what made it so fantastic, but Sunset Beach Resort was wonderful! The reception staff could be told how to smile and be friendly, but the rest of the staff - porters, cleaning, restuarant, bar, pool and spa were very friendly and accomodating! I would... More

On a whole this resort is probably below what we are used to but in saying this we have been treated very cordially and the staff have been very courteous if a little cautious.Two people have stood out in our recommendations and that is Manu and the gentleman in the restaurant in the white jacket who does not wear a... More

This was the 5th time I have stayed at Sunset Beach and lived up to all previous visits. It was the first time visit for my travelling companion and he was suitably impressed also. While I understand that service provided does not meet everyone's expectations (too high maybe??) the reason we keep going back is because of the people at... More

My husband and I stayed at this hotel from 1st to 8th April. We were upgraded to a pool view room on the second day which was lovely. The breakfast was more than sufficient to prepare your body for a long, tiring but exciting day. The pool was great. We did not find anything worth complaining about. We used the... More