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Phuket Graceland Resort & Spa

3.5 of 5
190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Phuket 83150, Thailand
Hotel amenities
Phuket Graceland Resort & Spa
Ranked #48 of 238 hotels in Patong
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802 reviews from our community

Traveller rating
    281
    279
    138
    57
    47
See reviews for
Families
308
 
Couples
240
 
Solo
16
 
Business
11
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Esperance, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

Our travel agent recommended this hotel, on arrival we were greeted by the bell-boys, they were friendly and moved our bags in straight away. The reception staff were rude and demanding but I think that is just the lack of english. Not really sure why the customer relations person was russian and couldn't speak hardly a sentence of english but... More

Was this review helpful? Yes 1
NSW
1 review
4 of 5 stars Reviewed 14 May 2013

We recently stayed at Graceland, and absolutely loved it. I must say, after reading some reviews before we left, we were a little concerned as to what we might find, we were pleasantly surprised!! We had a room in the old section, ground floor outside the pool, perfect spot for us, as our 2 boys spent most of their time... More

Was this review helpful? Yes
Phuket, Thailand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 May 2013

from the moment we checked staff where rude and unfriendly .the room service food was terrible and was always cold by the time it got to the room we had dinner at the sunset lounge one night and it was without a doubt the worst food we had tasted in our life they are so miserly they even charge you... More

Was this review helpful? Yes 2
Bairnsdal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Our family of 5 had such a wonderful experience when we visited Phuket, Thailand April-may 2013 thanks to graceland resort and spa. The location of the resort is fantastic, walking distance to the heart of patong and close to lots of tourist attractions! Large big beautifully keep gardens and surrounds and amazing selection of swimming pools! We stayed in block... More

Was this review helpful? Yes 1
melbourne
1 review
4 of 5 stars Reviewed 12 May 2013

We stayed at Gracelands in May 13. I was anxious as we had a deluxe room in the old section and i was travelling with a 3 year old and a 3 month old. The room was fine, a little tired, but still nice, we had a gorgeous view from our balcony and the lady bringing fresh sheets everyday kept... More

Was this review helpful? Yes
Pascoe Vale, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 May 2013

I stayed here 3 years ago in a Deluxe Pool View room before they had built the new Sunset Wing. I returned and booked a Deluxe Pool Access room in the Sunset Wing. First Impressions were amazing. A private deck leading into your own mini spa into the massive infinity pool. We were lucky enough that our room was opposite... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

I dont really understand how people can state bad customer service... They treated us like kings and queens., ive travelled quite a few places too and in my experience it was the best ive come across!!! Some people just cannot be pleased... Right across from beach, close to shopping very good location. Beautiful pools and rooms, food, bar pools. Far... More

Was this review helpful? Yes 3
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

I was a little concerned when I read some of the reviews. But I dont know how you could complain about this place - it is absolutely beautiful!!! We booked a deluxe pool view room but when we got there were told we had been upgraded to the sunset wing...not the bottom pool access but the first floor overlooking the... More

Was this review helpful? Yes 3
See 2 more reviews by Tigga22 for Patong
Cape Town Central, South Africa
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

It was our first trip to Thailand in April 2013 and i am happy to say that i really enjoyed staying at the Graceland Resort. The staff was friendly and the food was amazing. Our room and bedding was changed and cleaned everyday. The swimming pools was great and mostly enjoyed the bar in the pool! Sipping on cocktails and... More

Was this review helpful? Yes 5
Geelong
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed April 1 - 15..... family of 4... Had a ball.. Trainee at front desk sensational..... Tuk Tuk driver Mr Wooddi out the back sensational.. Maids on Block 2 level 4 outstanding... Flights / Accom 2 Rooms 14 nights $6200... i'm happy Internet $30 for a week... hell did we pump it! We enjoy our time away & don't bother... More

Was this review helpful? Yes 6
See 2 more reviews by Whitegum for Patong
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Hotel Summarization (Beta)

What travellers say

  • Tuk Tuk(42)
  • Buffet breakfast(29)
  • Pool view room(24)
  • Ground floor(20)
  • Bowling alley(18)
  • Travel agent(14)
  • Bangla Rd(11)
  • Very good(11)
  • Bangla road(10)
  • Great Place(8)

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Phuket 83150, Thailand
Region: Thailand > Phuket > Patong
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotels in Patong
#37 Family Hotels in Patong
Price range (per night): S$138 - 281
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Hotel
Phuket Graceland Resort
Phuket Graceland Resort & Spa Patong

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Phuket Graceland Resort & Spa
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