Checked in to this hotel as part of a company event. Apparently there is a newer wing and an older wing. Rooms in the newer wing has laminated flooring while rooms in the older wing has carpeted flooring. I was assigned a room in the newer wing and enjoyed the refreshing change from the usual carpeting everywhere else. Rooms were... More

My partner & I stayed for 7 nights 27 March till 3 April. Check in at 9pm was very quick and easy. We were kindly upgraded from a deluxe room to a premium deluxe (in what is called the garden area, wing 1). This room (no 370) was probably around 4 down from the access road to Soi Bangla and... More

We only stayed for 5 nights, but had a very pleasant stay. The rooms met our requirements and were very neat and clean. The staff (especially reception) were all smiling and very friendly. The gardens are well kept and the 2 pools were sparkling. Every morning's breakfast was appetizing and thoroughly enjoyed. The location of the hotel was excellent -... More

It seems that the management policy of this hotel is to irritate the guests from the moment that they arrive. uncaring reception staff make checking in a chore. The Safe in the room is opened with a key but you are not told on checking in, so you have to go back to reception. there is a charge of 53... More

This is the second time my wife and I have stayed here. This time I came with my 3 grown up children and their spouses plus my 17month old grandaughter and also a close friend. We booked 4 Premium deluxe rooms and though when we arrived at 10pm to check in - the night manager was not very co-operative and... More

Had booked this hotel seeing the location. The facilities are quite good, 2 huge swimming pools where one can spend the entire day if you are feeling too lazy to walk down to the beach. A good breakfast spread. We did order room service quite often and the food was quite good, with very prompt service. The biggest advantage of... More

We keep coming to Patong Resort since 2006, and find it really our home away from home. We tried the other hotels, like Mariott, Centra Ashlee (because they have fitness room), Cape Panwa hotel, but every time we missed the Patong Resort. The personnel, starting from the General Manager and including the bell boys and cleaners remember us and greet... More

Stayed for 8 nights, great location close to Bangla road. The breakfast was terrible would recommend finding your first meal elsewhere. Stayed in an executive room, nice big room didn't have a very good view, only of a new apartment being built but hey end of the day it's a minor issue really. Staff weren't too bad most could say... More

I have just returned from a weeks stay here & to be honest...we were all very disappointed on a number of levels. Arrived to find that they had given us an old dingy room overlooking the carpark, I pulled out my email correspondence with their manager who had already confirmed my request for a room in the new wing( thanks... More