The nice pictures on the quarter's hotel webpage made me chose this hotel. What a disappointment! Despite my email request to arrange a taxi for a pick-up at the ferry pier, nobody showed up. The only scooter available for rent was broken! The cosy deluxe rooms have no privacy at all! The hotel is poorly managed and dirty (stains on... More

Stayed at 2 bedroom loft - Cozy Grande Verdict: TOTALLY HORRENDOUS 3 days before arrival, I sent them an email asking if rooms come with hair dryer, they only replied on the very day we arrived! 1. Upon checking in, the coffee table in the room had sticky stains which were not wiped! After room make-up the next day, stains... More

We have only been here one night and we are disappointed. Rooms are not clean spots all over couch, and walls are stained with red wine spills. We were to be picked up by the hotel at the beach, they never showed up. Breakfast is left over food. I am disappointed for what we have paid for this place. I... More

We booked this hotel after staying in budget accommodation for the majority of our trip so were looking for a bit of luxury. The hotel website quoted 8600 baht for a room for 3 people (cozy deluxe) but we decided to go up to the hotel itself to see if we could get a better deal. The staff told us... More

Nice rooms, very large unfortunately the aircon was noisy as was the boiler/pump in the bathroom which kept switching on during the night. Staff friendly but not service orientated, they would rather text than do their job which was a pity. Hotel shuttle incompetent or invisible despite being booked. Pool is thin but pleasant, breakfast ok. They do a great... More

A group of us stayed at the Quarter for a week over New Year 2012/13 and we all felt the service and the staff attitude was terrible. They spent more time chatting on their phones, texting and hanging out in unoccupied guest rooms than they did anything else. When you made a simple request like getting a beach towel they... More

First impressions were very positive: website photos reflect accurately the boutique hotel rooms and pool. We had a poolside room (cozy deluxe) chosen for its 2 room configuration allowing our infant child to sleep in a separate room in her travel cot. This worked well as both rooms have air on and blackout curtains. Also positive was the quality of... More

The property itself is nice, spacious rooms, very clean and friendly staff. The pool is long and narrow and a little on the chilly side with loungers in the water. A better idea in theory than practice as you've nowhere to put iPod, books etc and the towel ends up getting wet easily. Also a large step up into the... More

The Quarter is everything the photos show. We had the deluxe 3 bedroom suite, and found the rooms to be very clean, fantastic views, and great decor. We found it a little out of the way and spent a bit of time travelling to and from Phuket, as most attractions were in that direction. The staff were exceptionally helpful, when... More