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The Residence Tunis, La Marsa Reviews

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The Residence Tunis

5.0 of 5
Les cotes de Carthage - BP 697, La Marsa 2070, Tunisia
Hotel amenities
The Residence Tunis
138 traveller photos
Ranked #1 of 10 hotels in La Marsa
4.0 of 5 stars 199 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Luxury
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199 reviews from our community

    Trip type
Traveller rating
    99
    60
    21
    14
    5
Date Rating
Huntly, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
“Would love to return but only one Residence”
5 of 5 stars Reviewed 18 May 2013

Had a fabulous week here just before the overthrow of the President..a fabulous hotel and definitely a leading hotel of the world..the spa is world class and the hotel in a league of its own..the room and the public areas are really well maintained.there is so much to see in the vicinity of Tunis and we were lucky enough to... More

Was this review helpful? Yes 2
Severn Stoke, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“5* in every way!”
5 of 5 stars Reviewed 26 March 2013

I stayed here with my family in December 2011 (not 2012 as the review shows), I really should have written a review long before now! We travelled out of season and the weather wasn't too good, so we spent quite allot of time in the hotel. Having stayed in many top hotels throughout the world, The Residence was no exception.... More

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Was this review helpful? Yes 3
David19690, Directeur général at The Residence Tunis, responded to this review
27 March 2013

Dear Guest, It is quite difficult to find the words to thank you for these wonderful and generous comments and for sharing your experience with all of us on TripAdvisor… Indeed, our entire team does the utmost to take excellent care of all our guests and we aim to make every stay an unforgettable experience. We are thrilled that you... More

London, Dubai
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent facilities and service”
5 of 5 stars Reviewed 18 March 2013

Although a good 30km outside of Tunis, La Residence is the best place to stay in Tunis. La Residence deserves to be part of "the leading hotels of the world". Service and facilities are up to international standards, unlike that of several other hotels in Tunis, and the staff is extremely welcoming. The rooms are spacious, airy and pleasantly deorated... More

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review
19 March 2013

Dear Guest, How wonderful to read your detailed comments about your recent stay at the Hotel The Residence Tunis! Thank you very much for sharing your experience on Tripadvisor. We are delighted that you enjoyed the services and the quality of the staff of the hotel. Our team strives indeed to make every single guest feel like royalty as they... More

Santa Cruz de Tenerife, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent hotel in Tunisia”
5 of 5 stars Reviewed 27 February 2013

I stayed three weeks in this hotel, the staff is impeccable, and charming, the rooms are very well decorated and maintained, and in all cases even for the smallest problem everyone rushes to help us; Restaurants (3 ) offer a varied selection and the room service is very good too. The spa is very nice and clean. The staff there... More

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review
4 March 2013

Dear Guest, Thank you very much for staying at the Hotel "The Residence Tunis" and for leaving your comments on TripAdvisor ! We are thrilled that you enjoyed our services and we truly hope to see you back in a not too distant future! Yours sincerely, David Sierra General Manager More

Cairo
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“The best hotel in Tunisia but it needs a lot of improvement”
4 of 5 stars Reviewed 27 January 2013

Having a Tunisian spouse, I used to go to the Residence a lot for dining out and spa. The residence is the top hotel available in Tunisia and you can also meet quality of people. The atmosphere is quiet and there are not many kids making noises to bother guests. This summer, we were told that they are not accepting... More

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review
30 January 2013

Dear Guest, Thank you very much for sharing your comments on TripAdvisor. It was a pleasure to read that you were overall satisfied with the hotel, I am however concerned about your constructive remarks about the quality of service and the spa facilities are degrading. August is indeed a very busy period in terms of occupancy, and I sincerely apologize... More

Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“5* property great amenities but......”
4 of 5 stars Reviewed 23 January 2013

Good hotel and well appointed rooms / emenities with good service with lovely pool / lobby but.......for a property that is a leading hotels of the world there are a few hiccups (but could be fixed) 1) The restaurants are in need of better food quality and variety - I ate in both the Chinese and continental offerings and would... More

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David19690, Directeur général at The Residence Tunis, responded to this review
30 January 2013

Dear Guest, Thank you very much for having taken the time to post your remarks on TripAdvisor, following your recent stay at "The Residence Tunis" First of all, I would like to personally apologize for the unpleasant experience you had with some of our services. Your observations were immediately investigated and you are absolutely right in your assumptions, we did... More

Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Residence”
3 of 5 stars Reviewed 29 December 2012

Good clean hotel. Free WiFi. Nice indoor pool but with strict regulations on what type of swimming suit may be worn. As a Muslim, I have a swimming suit that covers my entire body but was told that if I wore it I would make other people uncomfortable. This being said, shouldn't I be feeling uncomfortable? Looking at half naked... More

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David19690, Directeur général at The Residence Tunis, responded to this review
30 December 2012

Dear Guest, Thank you for staying at The Residence Tunis and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is with great regret we read that your stay was not to your expectations. We were very concerned regarding... More

Saddle River, New Jersey
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed 29 December 2012

Elegant hotel located on the outskirt of Tunis. Beautiful decor, excellent service, comfortable and spacious room, wonderful indoor swimming pool, but small sauna. The hotel organizes dinners in the garden where an amazing selection of North African food is offered (delicious couscous.) I highly recommend it.

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review
30 December 2012

Dear Guest, Thank you very much for staying with us at The Residence Tunis and for sharing your experience on TripAdvisor ! How wonderful that you enjoyed the hotel and its location and we appreciate very much your remarks about our North African food! We hope to have the pleasure to welcome you back soon! In the meantime, the entire... More

verona
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
49 helpful votes 49 helpful votes
“Wow!”
5 of 5 stars Reviewed 5 December 2012 via mobile

As you reach the hall of this wonderful hotel a smile will appear on your face. Big hotel,big rest areas, nice live music in the evening... That's really surprising. Your smile will come back as you will enter the room: comfortable, big bed, still and facing to the sea. Do not ask more than this!

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review
7 December 2012

Dear Guest, How wonderful to read on TripAdvisor that you have enjoyed your time in Tunisia and at the Hotel The Residence Tunis ! You have indeed left an amazing description of our hotel ! Your comments about the service of our team are marvellous and we thank you very much for your wonderful support. They will be a great... More

Munich, Germany
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“One of the best hotels I know”
5 of 5 stars Reviewed 13 November 2012

Great Spa with Indoor Pool (salt water). A fantastic place to relax after a business meeting. Very quiet surroundings and rooms. Good variety for breakfast. Very nice rooms and restaurants. Free Wifi! Staff is very friendly. Omly negative point: no individual adjustment of the Airconditioning possible. During my stay we were already on heating mode while it was still very... More

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David19690, Directeur général at The Residence Tunis, responded to this review
14 November 2012

Dear guest, It is always such a pleasure to read that our guests enjoyed their stay at the Hotel The Residence Tunis and I thank you very much for your wonderful feed-back! We do apologize for the individual adjustment of the Airconditioning, we will changed it during our investments in the next future following your comments. Indeed, our team takes... More

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Additional Information about The Residence Tunis

Also Known As:
The Residence Tunis Hotel
The Residence Tunis Hotel La Marsa
Residence Tunis
Address: Les cotes de Carthage - BP 697, La Marsa 2070, Tunisia
Region: Tunisia > Tunis Governorate > La Marsa
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Luxury Hotels in La Marsa
#1 On the Beach Hotels in La Marsa
#1 Business Hotels in La Marsa
#1 Romantic Hotels in La Marsa
Price range (per night): S$344 - 671
Hotel Class:5 star (5*)
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The Residence Tunis
Les cotes de Carthage - BP 697
La Marsa 2070
Tunisia
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