Just returned from our fourth holiday at the Green Palace hotel Lara Beach and once again,we've had a super holiday. Cant praise the management and staff highly enough for their polite and caring service (second to none, in my book).I have read some of the reviews and completely agree about the excellence of the food, entertainment etc.at the hotel...but as...
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Dear Jim and Audrey Smart Peter and Chris Lee,
We would like to thank you for your kind comments. It is so nice to hear that you had great time in IC Green Palace and our service met your expectations. In order guest satisfaction we will keep improving our service quality and we look forward to see you again in...
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Just got back from the I C Green Palace yesterday 24th May and all I can say is what a lovely hotel this is. The hotel pool areas are clean, the rooms spotless and whenever we had a bath or shower there was always enough hot water for both of us.
All the staff are friendly, saying good morning or...
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Dear Guest (meeksy1066),
Thank you for taking your time to inform us about your experiences and your comments.
The Executive Chef informed about your comment which is "a'la carte restaurant food choices on the menus", please make sure will be checked. All your compliments are notified to relevant units as well.
If you have any questions or any requests Please...
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Just returned form 2 weeks all inclusive in the Green Place. If you go here, expect to put on some weight. Food really excellent in the main Jasmine restaurant, usual buffet style restaurant. Good variety of food to suit all tastes. The Italian restaurant ( $10 charge) was really wonderful, service was excellent and food to match. The drinks were...
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Dear Guest (Doris),
First of all, we would to thank you to choose IC HOTELS Green Palace for your vacation and for taking your the time to inform us and members of the tripadvisor about your kind comments.
As a IC Hotels family our most important aim is the guest satisfaction. Your kind comments are motivated the management and our...
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Just got back from a fantastic holiday at the green palace.. the hotel is spotlessly clean, rooms are fine, all staff very helpful and although they didnt all speak english were always doing their best to help. Service in restaurant excellent and housekeeping very friendly. The grounds are absolutely beautiful and the pools are lovely. The coffee shop is a...
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Dear Chris d,
Thank for your nice description. Your special complements informed to Rezvan (mini club chief) and lifeguard, They were very pleased to hear that. Your nice comments will be motivate our management and our entire staff to give much better service to our guests.
We wish to see you again in IC HOTELS Green Palace.
Best Regards,
Elif...
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We were slightly dubious when we arrived due to mixed reviews but we had a great stay at this lovely hotel.
Rooms - Clean and comfortable and no evidence of shabby decor as mentioned in previous reviews. We were in rooms overlooking the "relax pool" for adults. Housekeeping was great, and the free mini bar very welcome. Good shower over...
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Dear Sharen,
Thank you for your kind comments on the performance of our
service. As you may know, so few people take the time to
let a hotelier know when they are satisfied with a
service. Your comments has been sent to departments also one of
my colleagues will post it with a Turkish translation on
the employee bulletin board....
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The Green Palace is a great place to stay in wonderful surroundings, a warm welcome by reception staff followed by a week of an array of gorgeous food, restaurant staff were polite and efficient (all good but special mentions to Nuri, Hasan and Aykut), the entertainment programmes and nightly shows were also very good.It was sad to leave such a...
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Dear julie,
Thank you for your nice comments. It was a pleasure to have you in IC HOTELS Green Palace.
Your kind comments are motivated the staff and the management. In order to guest satisfaction we try our very best to keep and improve our service quality.
Thanks again, We hope to see you again in IC HOTELS Green Palace....
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What can I say, so good. Efes beer in the buffet restaurant is Ice cold and perfect. Everytime I emptied my glass, another one from an attentive waiter was there !
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Reviewed 12 July 2010
Dear Guest (ajbimbo),
First of all, we would to thank you to choose IC HOTELS Green Palace for your vacation and for taking your the time to inform us about your kind comments.
As a IC Hotels family our most important aim is the guest satisfaction. Your kind comments are motivated the management and our entire staff. As you may...
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We went here as a family and arrived late at night. In the morning we looked around our room properly and noticed it was very old and dated. carpet fraying and away from the walls in some places, terrible hot air air conditioning (loud too), really dirty curtains, and old dated bathroom with really sloppy and poor quality toiletries (although...
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Dear Saara,
Thank you for taking your time to inform us about your comments. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our ccommodations.
The problems that you mentioned have been brought to the attention of our responsible departments. While the lack of service you experienced is unusual and not the...
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The rooms of the hotel are far from being 5*. They are quite simple and badly decorated.
The hotel and the surroundings are great. Several swimming pools, beautiful gardens, several restaurants with great food. Activities for all, all day round. As most of the resorts in this area, the hotel is really "in" the beach. The service is very good,...
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Dear Joana D,
Thank for your comments. It will be my pleasure to share all with my colleagues to continue improving our accommodations. We are grateful to Our Guests for taking the time to inform us about our services.
Your kind comments will be motivate our management and our entire staff.
We wish to see you again in IC HOTELS...
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the location was very good, good beach and not very far from the town.good food and acceptable service.nice entainment programs specially for kids.staff know very little english.the hotel has very beautiful gardens and a lot of pools.
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First off all we would like to thank Our Guests to prefer IC HOTELS for their vacation.
We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. We are grateful to Our Guests for taking the time to inform us about our services.
As a IC Hotels family our most important...
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93% recommend
93% recommend
93% recommend
