We checked in a 2 bedroom villa paying a hefty price of almost USD 800 a night, only to be totally dismayed by the worn out furniture and the carnivorous rooms that were quite lacking in taste. The villa had a kitchenette with no utensils, the AC was very noisy and positioned right over the headboard to blast your head...
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This review is about 'Basilico', the principal restaurant at the Cove. As its name suggests, the menu is primarily Italian, with the usual range of starters, pasta, meat and fish main courses. Pizza is also on the menu. I ate here in February with two friends. We sat on the terrace: beautiful location overlooking the sea. The service was attentive...
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I stayed here with my husband in 2010 for a weekend getaway. We had a villa with a small pool, which was lovely. As a matter of fact we were upgraded to the Villa. The management of the hotel is good, so is the staff. The hotel has two pools and is located by the beach. The only negatives I...
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Dear mehtap-ak,
Thank you for your feedback from your recent stay with us at The Cove Rotana Resort.
We are glad that in general you enjoyed your stay with us. Your comments in regards to the room cleanliness and food quality in our restaurant were noted. Please be assured that such occurrences do not reflect our usual standards and will...
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I stayed their for 2 night and i like it as i has all facilities e.g. restaurant,beach,swmming pool
room also was good and big. staff were god and helpful
it is out side the city (Ras Al Khaimah) so it is quite place so you can enjoy short holiday or weekend
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Dear Advisor321,
Thank you very much for your positive review of your recent weekend stay with us at The Cove Rotana Resort. I am happy to read of your experience with our resort facilities and services. It is very pleasing to read how much you have enjoyed your time with us.
I appreciate you taking the time to share your...
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Lovely hotel in a nice surrounding. Staff are lovely and food is great! and very generous (same with alcohol portions!)
Obviously one needs to go when the weather is bearable ie Nov till March max....
The beach is clean and spatious
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Dear Loomi,
Thank you very much for your very positive review of your recent weekend stay with us at The Cove Rotana Resort. I am happy to read of your experience with our resort facilities and services!
Again, thank you for sharing your experiences and recommending us on TripAdvisor. I look forward to welcoming you back to The Cove Rotana...
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I stayed here twice in 2010 and I was extremely delighted with my stay, the food was outstanding, the rooms were kept immaculate at all times , nothing was too much trouble for any of the staff. They were all extremely helpful , pleasent and friendly. I made friends with Baidas , Mark , Nell and Anna who worked terribly...
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Dear wendy h,
Thank you for taking the time to post your review following your recent visit to The Cove Rotana Resort, and may I take this opportunity to thank you for your continued loyalty.
We are truly delighted to note that you thoroughly enjoyed your visit to the hotel once again. I will be sure to pass on your...
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Avery good five star resort with all required facilities. Away from the city husle busle quiet to enjoy holidays.
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Dear Lobodubai,
Thank you very much for your positive review from your recent stay with us at The Cove Rotana Resort.
Looking forward to welcoming you back soon for another relaxing weekend!
Sincerely,
The Executive Assistant Manager of
The Cove Rotana Resort - Ras Al Khaimah
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We booked this hotel for 7 nights through a reputable agency on line .... one the hotel continue to take bookings from!
I contacted the hotel after receiving my hotel confirmation and voucher accommodation.... it was a courtesy email to advise we would be advising late as our flight arrived after midnight on the day of arrival
They told me...
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Dear Dianne R,
Thank you for your post on TripAdvisor.
First of all, we truly regret your experience with your reservation at The Cove Rotana Resort.
We read through the trail of correspondences between our Reservations Team and yourselves as well as the agents.
Please allow us to explain as follows:
As a normal practice, we do not have financial...
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Hotel is relatively new but you wouldn't know it by their rooms. They look old and well old! We requested a king and got a small double, with two beds. Very hot in the room and no matter how low we put the thermostat we couldn't cool it down. The worst was the sewer smell from the bathroom. Staff were...
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Dear LochFinn,
Thank you for taking the time to post your feedback.
With much regret we learnt that our services and facilities did not meet your expectations and consequently the inconvenience that it may have caused to you. Please be assured that this situation does neither reflect our usual standards nor our procedures and will be addressed to avoid re-occurrence....
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M husband surprised me with a trip to the Cove Rotana on our first wedding anniversary. We were upgraded from our standard rooms to a 1 bedroom villa which is quite luxurious and welcoming. It had a large balcony which opened to a smal creek. The check in was swift and we were dropped off to our room, on the...
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Dear AnjuAshish,
First of all, belated congratulations on the occasion of your 1st wedding anniversary! We are honored that your husband selected our resort to celebrate this special day.
Thank you for taking the time to post your review on the TripAdvisor. We are glad to note that you in general enjoyed our resort facilities and services with upgraded accommodation...
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86% recommend
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84% recommend
