We had booked two rooms for two nights in this hotel from May 10th – 12th .. Holiday Inn at Amherst is a hotel in the heart of the city. It is quite good for those who want to visit Niagara falls. I booked the hotel through internet and the process was quite smooth. When we checked into the hotel... More

Nice clean hotel,central to all amenities:shopping in particular and restaurants. Good value for the money. Only compliant: the (water)pipes need a lot of insulation. Every time some one in the room above or next ran the water or flushed a toilet,you heard it. Not fun early in the morning or late at night when trying to rest.

Spent one night at this hotel last week. This hotel is not the Waldorf Astoria, make no mistake about it. But in fairness, it's not billed as such. What it is was a clean, friendly, and very competant hotel. Check in: Simple and no hassles. We got the room (including parking and shuttle) from Groupon. The desk staff processed me... More

Staff was friendly but hotel rooms are terrible. No elevator, the hotel is a maze and you have to walk threw various hallways to get to your depending on the room. The mattress was very hard, squeaky and uncomfortable. Room was basic and the washrooms are very old looking, below average. Parking is free and it's close to the highway,... More

We stayed here for one night while in town for a Bisons game We got a great deal off of Hotwire, and hadn't stayed at many Holiday Inns before, so we weren't sure what to expect. When we arrived at the property, we were very warmly greeted by Michael at the front desk. The lobby had a very warm, cosy... More

stayed 1 nite for park and fly from Buffalo airport. great service had to catch 6am flight, driver got us there in good time. pick up from airport for return was very fast less than 25 min. wait. will travel and stay here again. front desk very friendly and helpful, nice pool

Very nice hotel. This hotel offers the guest a very nice clean room. The hotel is rather large so put on your walking shows, but once you get to your room it is very relaxing. The bathrooms are small but how much time do you really spend in there? haha!! The beds are very comfortable with soft sheets an two... More

I stayed at this hotel in Jan for 2 nights for a business trip about $100 or so per night. I was quite weary and did not want to stay in this hotel as I saw a previous review stating that it had bedbugs. Yes, the mattress had a plastic covering but I looked for bedbugs and there were none.... More

We stayed at the Holiday Inn in Amherst prior to our March Break trip to Florida. We arrived on a Friday to for our night prior to leaving for our trip on Saturday out of the Buffalo Airport. We had a park and fly package which included our one night stay, shuttle to and from the Airport, as well as... More