I have picked this hotel as I had an early morning flight from Narita. The airport shuttle from airport /where I arrived by Narita Express/ and next morning to the airport worked out perfectly. The check in was swift and very friendly. The non-smoking room was really non-smoking and rather big compared to other Japanese hotels. The room was clean...
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We thank you for choosing to stay with us during your visit.
On your next visit please try one of our restaurants. One of the popular among the guest is the Teppanyaki located on the top floor, where the chef cooks on top of the hot plate. A unique Japanese style.
We also are trying to implement a new schedule...
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I would like to thank Teruna Sato, Yoshi Shirozuka and Ide for being so kind and friendly. Thanks for your help and contribution to make my surprise real for my daddy. It is great that this hotel has such a professional staff. Thank you.
(Sevda Uykan)
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One behalf of the Hotel Management and also the names mentioned in your comment, I would like to take this opportunity to thank you for taking time to respond to this site.
It was our great priviledge to be of help since this is our mission to satisfy the guest needs and wants. We are striving our best to go...
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It's and older building but public spaces look nice. As a Priority Club Platinum member I was upgraded to a twin room which seemed to be partly updated recently. However, it was small (how would the regular rooms be like?) and the bathroom was the absolute minimum. Oldfashioned style, very narrow, no separate shower, just an old bathtub with a...
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On behalf of our entire staff here at ANA Crowne Plaza we apologize for the concerns you have about your experience at this hotel.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Yamakami
Front Office Manager
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We had an early flight out of Narita so needed to stay near airport. We needed to do this twice on our trip to Asia. Part of this hotel has been renovated so the interior condition was better than the part not renovated. The place has a convenient store (Lawson's) near lobby. We did not eat at any of the...
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On behalf of our entire staff here at ANA Crowne Plaza we thank you for your business.
We are now under the consideration of increasing the frequency of free shuttle bus to down town Narita, so that they are much more convenient for the guest.
We hope to see you again when your travels bring you back to the area!...
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The ANA Crowne Plaza Hotel at Tokyo Narita Airport is a good stop to rest after a long trip. The hotel is basic, but rooms are comfortable.
The hotel offers a complimentary shuttle to Narita Airport.
I booked the hotel at the hotel counter at Narita Airport arrival, and was not told in doing so, I would not receive reward...
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On behalf of our entire staff here at ANA Crowne Plaza we thank you for your business and we will strive to provide a better service in your next visit.
We hope to see you again when your travels bring you back to the area!
Sincerely,
Yohei Yamakami
Front Office Manager
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A last night in Tokyo before flying back to Europe and the Crown Plaza was a perfect place to stay. Easy to find shuttle from both terminals, comfy rooms with all amenities - including of course the heated toilet seat the Japanese seem to love - and a good and reasonably priced buffet in the coffe shop. Reasonable prices and...
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On behalf of our entire staff here at ANA Crowne Plaza we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Yohei Yamakami
Front Office Manager
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A good transit hotel. Location and the service is also good, no complaints.
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On behalf of our entire staff here at ANA Crowne Plaza we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Yohei Yamakami
Front Office Manager
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Stayed here over a year ago on transit and thought I'd give it another go. What a regretful decision and a waste of my priority club points!
As a platinum elite member, I was given a welcome letter and a hand written welcome card in our room from the manager (which was much appreciated - thank you) However, I was...
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Dear stugs123,
Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that...
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Normally I am quite pleased with this hotel as a great balance between price and comfort. This time I found the stay to be really quite average. Nothing was particularly terrible, but I did not see much that made my stay exceptional either.
Check in was ok- I was not acknowledged as a Priority Club member, but the reception person...
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Reviewed 5 September 2011
On behalf of our entire staff here at ANA Crowne Plaza we apologize for the concerns you have about your experience at this hotel.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Yamakami
Front Office Manager
More
Ceilings are low in the rooms which feels weird, Bathrooms were nice, TV hard to use, fast internet, Tonkatsu at the restaurant was great. Allowed check in very early like noonish, which is nice, and more common in Asian regions.
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We appreciate you taking the time to complete a survey regarding your recent stay with us.
On behalf of our entire staff here at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!
Yours Sincerely
Yamakami
Front Office Manager
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