OK for one night stay which I assume most people are using it for. It has standard amenities and fairly comfortable beds but no frills. The bathroom has seen it's better days and could use remodeling. The lobby smelled horribly of nicotine so if you are a smoker, you'll be in heaven. If not, it will be an unpleasant experience... More

I was pleasantly surprised at my two back to back stays that everything worked so well for this Tokyo airport property. Sometimes even a well known brand can be disappointing but not this Hilton. It has 13 floors and I stayed both times on 12. The rooms were both very nice with all the standard amenities. A regular free shuttle... More

Over the years, I have stayed at several airport hotel at Narita, all adequate, none more than a place to spend a night after a long flight. So we were more than pleasantly surprised to find what a great hotel the Hilton is. We arrived just after midday, and so rather than wait for the shuttle that comes only hourly... More

This is a wonderful hotel for an airport stay. Check out the local free shuttle service schedule and you can also explore the small town of Narita! You don't have to stay trapped at the hotel lots to see and do near by too! More

After shocking delays with railway due to tornado and missing last train, we arrived at hotel just before midnight to find an error made in the booking. Reception staff were horrible and made me cry. They did not comfort me or offer a drink of water or a seat but made me stand while they sorted it out. However, bed... More

The Hilton is just "off" airport and has a convenient shuttle to and from the airport. While it is quite pricey for relatively small rooms, it is clean and very convenient, particularly if on a short layover. Amenities (e.g. breakfast, internet, etc.) can also be really pricey unless you are a Gold or Diamond member. Tip: The Java lounge in... More

Airport hotels are usually quite expensive. This one however, was very reasonably priced, cheap in fact. I was only here one night while waiting for a connection and found everything to be fine - good large, clean room, helpful staff and a free shuttle to and from the airport. Definitely recommend this one to anyone needing an airport hotel at... More

Stayed here for one night before flying out of Narita. Truly appreciated a good night's sleep on the Hilton's mattress that was less firm than what we had typically experienced while in Japan. On the flip side, it was a rude awakening to find that while there was ubiquitous Toto that we had come to love, it was a stripped... More

I have stayed at this hotel 3 or 4 times now, all for business. This is a very convenient hotel for me as my office is only 15min from the airport. The first thing you'll notice is that the staff here is extremely friendly. The hotel is very comfortable and the rooms fairly spacious for a Japanese hotel. I found... More