if you are planning to do a one day trip in hakone, i suggest do not waste your time to book a hotel in Hakone as they are overpriced. We chose this hotel because of its convenient location to all the sightseeing in Hakone. However, there are more cons than pros for this hotel. Most of the staff do not... More

Nice room at a good price. As noted in previous reviews, the rooms aren't updated, but they are certainly adequate and spacious. The staff spoke good English and had plenty of helpful recommendations. There is a convenience store and the bus stop directly outside of the hotel which was extremely helpful. Great shampoo, conditioner and hair dryer in the room... More

We chose this hotel bec of its location. It was part of our fuji-hakone tour with overnight in this hotel. The western style room was huge in hakone standards. 3 beds plus a two seater sofa. The view from our room was amazing. I would love to wake up with the garden as a view. The garden has a historical... More

This hotel is very overpriced. The buffet was $55pp and was terrible. Our non smoking room stunk badly of smoke & the carpet was filthy with multiple burn marks. The rooms don't look like the photos. Staff were helpful and friendly but that was the only positive.

We booked this hotel in Australia through Expedia.com and believe we were lucky to find any rooms available in Hakone at this time of year and they required upfront payment with credit card. It is a grand old hotel with a huge reception area with expansive views over the hotel gardens. We think we must have been upgraded as although... More

I stayed in the hotel in March, 2012, with my mother for one night. We are Japanese. We found it totally disappointing. The room was small, and the meals (served only in the dining room) were of poor quality. The steak for example, was so tough it was hard to chew, the yakisoba had almost no vegetables in it, the... More

We stayed here for 2 days before heading to Kyoto. Great location and friendly staff but food is VERY expensive. $50 for a buffet dinner? I kid not - this is the cheapest dinner you can get at the hotel. Also, there is no WIFI. You have two (both bad) options: 1. use a PC at the lobby that is... More

Very good lcation and excellent breakfast and dinner Tabehodai (eat as much as you wish). View from rooms is beautiful, so peacefull library. It is near the Yunessun the where you can experience one of the best choices of hot springs. Reccomended.

I was hesitant about booking this location because of dated look of this location. However, this was a great option for those staying in Hakone for 1 night. When I arrived, I was sick with a terrible cold and having a lovely room to taking a nap as well as two osens to relax made me feel 100% better. Massages... More