Near the port and the brickhouses, location is good but not within walking distance to the city center More

Great rooms, views, service, location. Gym doesn't open till 10:00 am :-( More

Everybody agrees that the location is great. The rooms are nice and the housekeeping staff were very humble and helpful. My husband and I stayed for over 3 weeks and on the second day we were asked to move to another room. What was confusing was we didn't know why but we did it anyway. Anyways we had a situation... More

Stayed in this hotel last week and had a fabulous time. This is my fourth time in Yokohama and staying at this same hotel and every time have had a great stay. The staff are extremely friendly and attentive. The hotel is clean and neat and the location is excellent. We did not have any problems using the table where... More

I stayed in this hotel for about 3 weeks. Love the location and the private balcony which came with my room. However that was all I liked about this hotel. In my second week, I was asked to move to a different room because of some maintenance work that had to be carried out. That would have been fine if... More

Stayed with my young son (2 years old) at the Pacific Floor City View Twin room for 3 nights. Room was spacious and comfortable, but I felt some areas could do with improvement; no WiFi connection, LAN outlet is located inconveniently, no working desk area. Service was courteous (especially at the Pacific Lounge where we had access for breakfast, tea,... More

The dinner was held during a business function. The area outside the grand hall was spacious. Our personal belongings were kept safe by the hotel staff, as complimentary. There were several courses, served individually. Each one was beautifully and intricately decorated. We enjoyed the dinner, with accompanying friends and made new colleagues. There was martial arts performances of the young... More

This hotel was a contract hotel for an event that took place in Pacifico Yokohama. Generally speaking, I didn't have good impression with hotels in Minato-Mirai area because Minato-Mirai is a very popular tourist destination and hotels are in 'seller's market'. This impression also came from my experience with Intercontinental Yokohama (a hotel with half moon shape), whose interior was... More

My husband and I stayed here while on a two week holiday visiting Japan in which we visited Tokyo and the surrounding areas. We stayed here following our stay at the Pennisula Tokyo (which we LOVED and in which EARNS it's 5 star rating), and that consequently affects my overall impression of this hotel. With that said, the best attribute... More