This is an up-market Holiday Inn which I can recommend to anyone. Very helpful people at reception, a decent bar/restaurant and comfortable beds. If you are a tourist, the location may not be ideal as it is a good 20/30 minute walk down the hill into the the old town where you want to be. The hotel car is expensive... More

I have stayed at the HI Almaty many times. Good hotel, but fairly pricy which is typical of KZ business hotels. Good central location. Rooms good, Breakfast is OK, service and securty is good. Internet is an irritant at $20 per day. More

I've spent 4 nights at the HI Almaty and my overall experience was very good. Staff was helpful and friendly. I've got a room at the executive floor which was well equiped, clean and properly maintained as one should expect at any HI. The furniture was new and nothing wasa missing. No issues with the air conditioning or the hot... More

Good hotel, fair food costs if you like burgers or club sandwiches, drinks expensive. Dont use the hotel taxis into town (too far to walk too) go out onto the road and flag down a local taxi, should be around kzt300 for trip into town rather than kzt1500 for hotel taxi. Ask for non smoking room facing mountains, as this... More

I am very fond of Almaty and look forward to my trips there. On this trip we decided to try the Holiday Inn rather than the Intercon as it was only an overnight. Check-in was adequate but there is a problem with a lack of English speakers. The rooms were of a normal size and were clean. In our case... More

My request for a driver was computer bungled, resulting in no driver but I had a ride with another guest for which they did not charge me so it was ok. I only had time for a few hours sleep and left the breakfast card on the door which was not picked up. I requested an urgent continental and what... More

My first stay in this hotel was in Mar2012. Although our contact helped to receive a remarkable discount, the price level was still among expectations. Remember that this is known as a budget chain globally. I also felt that, even they are not fully aware of their real position in public perception, funny that they try to behave as if... More

This is a nice hotel by holiday inn standards, the building is new and the rooms are large. The food is good, overall good stay. There is no pool though and the gym is failry crap. The best quality of this hotel is the view some rooms have of the amazing Dzugarian alatu mountains, they are amazing. More

Nice rooms, standard business fare. Honestly waking up you think you are at any other hotel in the world. Bathrooms clean, water pressure good. Hot is hot and cold is cold (trust me, this is important). Television limited for english speaking guests. Service was helpful, language skills better than anticipated. Meal menu was a bit limited and walking to other... More