Without a doubt, this is a very elegant hotel with nice style and friendly staff. I spend a lot of time on road, usually due to my business, and usually in good hotels. Certain things that may seem very minor for someone who travels few times a year, may become increasingly important for me. One of them being the accuracy... More

I loved this hotel when I visited in September 2012, but my return business trip in March 2013 wasn't quite so successful. The room was beautiful again - although I wasn't given the option of a non-smoking room and I was therefore quite unhappy to be given a relatively smelly room!! I used the pool this time, which was wonderful,... More

Hi, I had stayed in your hotel years ago during a business trip. I can’t remember when exactly. Since then, I keep receiving birthday cards every year on my birthday, signed and sent by the same lady. I just received another one again, 2 weeks ago on my birthday. Not only receiving the card every year is important, but also,... More

I've stayed in a number of hotels in Almaty and I do believe that this is the best option. The staff are VERY helpful and attentive. WiFi is both free and very strong in this hotel. The design of the open lobby with it's large atrium is very welcoming and the rooms are of an excellent standard. Though I don't... More

I had a wonderful stay at Rixos Almaty. The staff was welcoming you with open arms and always with a smile. The staff will always give the little extra to make your stay perfect. What ever I needed help with, the staff did their up most to arrange it. The entrance is extraordinary, spacious with a lobby located in the... More

It is my third time staying in this hotel in past four years. Hotel is located near the heart of the city. I found all of the staff very sincere and caring. Food is very good in all the restaurants. Rooms are clean and spacious. Transport is available any time. The only drawback is the overprice which is common in... More

What a great hotel! Super friendly staff, and boy, what a great lobby. The room was very nice and clean, breakfast service was sometimes a bit slow, but overall, there is no reason to complain. Convenient location, not too far from the airport. I was fortunate enough to have a room, that when you opened the door, you had a... More

I've never used to live in this hotel, but have an expirience of visit thier SPA. To be more precise my mom visit it once. Everything was nice inspite one not really plesant thing. She left her watches in the SPA gaun and discovered when came back home. She tried to contact them and get her wathces back, but without... More

Stayed for two months at the Hotel with the family. Total comfort in Almaty. The staff are friendly and helpful. The breakfast is outstanding. the overall food quality is very good. The rooms are large and well appointed and really beautifully finished. We enjoyed a free upgrade which made the experience all the more unique. The facilities, in particular the... More