This is a nice 3* hotel. Old fashion beginning from reception and finishing with an old furniture in the room. With respect to the staff I'd like to mention that the staff is very helpful, structured and polite. The breakfast is almost as in 5*. I'll definitely recommend mocarella salad in the lobby bar, as well as deserts. You'll get... More

I slept in Rahat in the last 3 years each time I was in Almaty. Last 1,5 years I did it more for the (now, former!)courtesy of the personnel that for the real comfort that was offering me. But this week I said "Enough!". Never more in Rahat. Main motive are: rooms on the street are VERY noisy and even... More

A large, atrium style business hotel in central downtown Almaty, with good facilities for conference and business clientele. The hotel is about a 30 minute drive (in good traffic conditions) from Almaty airport and 10 minutes to Dostyk. A shuttle bus service (chargeable) to/from the airport is available I found the hotel staff to be friendly, helpful and responsive (they... More

As a place to stay on a city break, excellent. The spa facilities are great although the jaccuzzi wasn't working (and the day we left they were doing up the pool and jaccuzzi so not sure if they'd have informed us about that before i booked). Breakfast was excellent. The rooms were very good as was the bathroom in the... More

Bad service on reception, Internet doesn't work, too cold in rooms - heating system doesn't work!!! Located not so far from center of city, not so good for winter time. Breakfast is poor, but no expensive. TV set in room from 1990 years. All night you can hear voices from neighbor rooms.

This was the first hotel where I stayed in almaty. Room was good enough but not that much new. Restaurant service was excellent. I ordered very early continental breakfast in rastauran and it was ready at 5 AM ... Generally hotel was clean and tidy...

I stayed in this hotel for business, and definitely would not come back, if I can choose (my client paid for it). The rooms were old-fashioned, wifi was inexistent and cable internet was amazingly expensive. The only thing I liked was breakfast, that had a great variety and quality was good.

The amazing views, great breakfast spread and no fuss good quality service have seen us stay here 4 times now. Have stayed at Hyatt elsewhere and, while Rahat Palace shows its age in spots, the lack of glitz is more than compensated by the warm service and simple but very comfortable rooms. I just wish I could fit more in... More

I stayed maybe 4 times there under Hyatt name and visited it lately with my wife already as Rahat Palace. We stayed for two nights in the suite. I have to say that room was a little bit fatigued, TV old and obsolete CRT machine. In any case everything was clean, etc. but without this usual 5 star touch you... More