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Thistle Johor Bahru

4.5 of 5
Jalan Sungai Chat, Johor Bahru 80720, Malaysia (Formerly Hyatt Regency)
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Thistle Johor Bahru
Ranked #7 of 71 hotels in Johor Bahru
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425 reviews from our community

Traveller rating
    69
    158
    120
    55
    23
See reviews for
Families
116
 
Couples
76
 
Solo
18
 
Business
109
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Kuala Lumpur, Malaysia
2 reviews
2 of 5 stars Reviewed 12 May 2013

Thistle was perceived as a great hotel from the name itself. Got a good deal online. I was there for 3 days 2 nights on a business trip. I got in early and wanted to checked in but the front desk staff told me the room is not ready and they will be ready by 2pm. Since i had a... More

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
16 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I am most concerned to learn of the difficulties you encountered and I truly regret the inconvenience and impact caused. Please accept my profuse apologies as clearly what occurred is not acceptable. I am also sorry that the service shortfalls you... More

Providence, Rhode Island
Top Contributor
69 reviews 69 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 May 2013

They had a good gym on the premises and a very nice pool. A nice way to unwind after a hard day's work. Very nice lobby bar, with a filipino band entertaining. Very classy band. The hotel rooms are very big but is in need of being updated - design and color scheme is horrible.. The bed was kind of... More

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
17 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. It was certainly a pleasure to read your comments and I am glad to hear that you enjoyed your recent stay with us. Thank you for your positive feedback on our fitness centre, swimming pool, spacious bedroom, Steps lounge and our... More

Johor
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 May 2013

First of all let me say that I totally disappointed with the sales team at Thistle hotel which I think is the most idiot people I ever met in my life. The story began like this. I am planning to get married last year somewhere around December at Thistle which the real plan is to do the 'Akad Nikah' near... More

Was this review helpful? Yes 2
Johor Bahru, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 May 2013

I hosted my wedding at Thistle Johor Bahru and in addition, booked 16 hotel rooms for my relatives and friends. My experience with Thistle was a mixed bag of immaculate service from some staff but atrocious attitudes from some others. Let me first start with all that is good with Thistle. The Operations team, in particular Adzura Norzam was exceptional.... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 9 May 2013

I was in this hotel years ago (it was under another name) and it was excellent in every way, but this visit was very disappointing. The carpet outside my room was water damaged and smelt bad and the carpet inside was filthy. The glass partition at the bathroom was full of fingerprints and the hotel looked as if maintenance was... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

Booked the executive club room for one night and it surely didn't disappoint. As compared to other hotels my partner and I have stayed in JB for short trips, this will definitely be the hotel of our choice. From location, to cleanliness to service, we love our one night stay. The club room comes with the club lounge access, and... More

Was this review helpful? Yes 1
See 2 more reviews by ayussoff for Johor Bahru
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
5 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I appreciate the time you have taken to share your experience with us. Such information enables us to monitor the application of our service standards while simultaneously allowing us to rectify any shortfalls. Thank you for your positive observation on our... More

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 April 2013

My recent visit shown Thistle is trying very hard to improve by putting several bottles of mineral water, hand towels and simple welcome drinks (despite too sweet). However, the room condition is still not up to mark. There are stains on carpet. The room looks pretty aged. Wifi is a new feature in the hotel compared to my previous visit... More

Was this review helpful? Yes
See 2 more reviews by Thetengster for Johor Bahru
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
5 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I appreciate the time you have afforded to detail your feedback and apologize for the upset caused. Rest assured, I have followed up your comment with the team with regards to the stained carpet. Our Wi-Fi service is new and I... More

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 28 April 2013 via mobile

This is the 2nd time I stayed in this hotel. But this time due to work arrangement. Was so disappointed. Have called the hotel earlier to confirm on Internet services as stated in their website. The frontline confirmed that the hotel is fully wifi accessible. When I check into my room, found that the signal is low and not stable.... More

Was this review helpful? Yes
See 3 more reviews by lokh for Johor Bahru
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
8 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I am most concerned to learn of the difficulties you encountered with our Wi-Fi service and I truly regret the inconvenience and impact caused. Please accept my profuse apologies as clearly what occurred is not acceptable. Whilst not an excuse, I... More

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Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 28 April 2013

Let me start by saying that Thistle JB is easily one of the better hotels in the area. That being said, if one has experienced Thistle Port Dickson, their JB hotel is a drastic drop in standards. Perhaps this is due to them buying over the hotel from Hyatt but nonetheless it pales in comparison in terms of upkeep and... More

Was this review helpful? Yes
See 2 more reviews by DarylLau for Johor Bahru
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
5 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I am most concerned to note of your encounter and I truly regret the inconvenience and upset caused. Please accept my profuse apologies as clearly what occurred is not acceptable. Rest assured, I have followed up your feedback with the team... More

Johor Bahru
1 review
5 of 5 stars Reviewed 25 April 2013

Staying currently in an apartment for 6 month. Enjoying it a lot as the Thistle is really a great Hotel: I got a spacy living room with a couch, a nice little kitchen, a comfortable bed in the bedroom and a bathroom. Apart from my apartment the Hotel offers different things: - Gym: Not really big but as only very... More

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review
5 May 2013

Dear reviewer, Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us. I am glad to hear that you enjoyed your recent stay with us. Thank you for your positive feedback on our spacious bedroom, comfortable bed & bathroom, breakfast spread, pool, gym, the Executive lounge as well as our attentive team members... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(15)
  • Star hotel(15)
  • Deluxe room(10)
  • City square(5)
  • Single bed(4)
  • Swimming pool(4)
  • Friendly and helpful(3)
  • Negative reviews(3)
  • Staff were friendly(3)
  • More expensive(3)

Additional Information about Thistle Johor Bahru

Address: Jalan Sungai Chat, Johor Bahru 80720, Malaysia (Formerly Hyatt Regency)
Phone Number:
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Johor Bahru
#6 Best Value Hotels in Johor Bahru
Price range (per night): S$112 - 182
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Thistle Johor Bahru Hotel
Thistle Johor Bahru Hotel Johor Bahru

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Thistle Johor Bahru
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