Choosing a hotel during a business trip is not as easy as it looks like. It has to be within the company's budget, must be business friendly ie: free wifi, good bed to sleep in,good location and a good desk for working. This hotel has it all. The service is excellent compared to Thistle JB. i'm amazed from the time... More

This hotel was brilliant and the executive floor had the personal service everyone came back for. The executive floor has been renovated beautifully BUT they have put a man in charge that shouldn't be in charge. ie'Jay' He is trying to get all his friends to come from other hotels in the area so he has destroyed the actual best... More

I stay at this hotel for 4 days for work purposes. The room is big size but the decor is quite outdated. However I enjoy the breakfast buffet with lots of food selection, the same goes for lunch set as well. I did experiences the dinner at 2 different cafe (indian and chinese) but not as great as the lunch... More

Booked for imperial deluxe. Ask for non-smoking but was given smoking room. Worn down rooms. Air-con not cold. Sink choked. Kettle cannot be used. Once used, power trip & black out d whole room. Dirty carpet. Overall, hotel rooms need to do refurbishment.

The Puteri Pacific reminds me of an old lady . . . The good is that she is comfortable, friendly, can cook well and is too old to try pretend to be 'modern' and new. The bad is that she has that worn look and smells slightly 'old' and you can see that some 'refurbishments' are being done The ugly... More

This hotel used to be the 'glamour' location during its heydays in the late 90's to early 2000. It has since the late 2000 lost its glamour and style. I stayed for a business trip in what was a high deluxe room but was disappointed by the quality of the room. Though I had a good sleep, the hotel decor... More

i check in on Good friday evening and was upgraded to deluxe room . The room was pleasant ,but the air-con seem not working. Was stuffy at night.The room was renovated compared to the last time i went.Bath tube strink , maybe some space convert to shower type .So far so good.

Stayed with my family for 2 nights. Booked online at their website. Not too bad a deal.This hotel is quite close to the Malaysian CIQ, next to Persada convention centre and next to the newly upgraded Kotaraya building.It is easy to look for food at the surrouding area and less than 5 mins walk to City Square. This hotel is... More

We stayed one night on 30/3, Sat. Overall, it is just an average hotel. Their check-in time is 3pm. Lucky, they allow us to check in slight early at 2 plus. However, we did not managed to get the connected rooms we wanted as they claimed the hotel was fully booked. That minus points as I thought such big 4... More